Cultural Navigator & Family Liaison (Bilingual)

St. Jude Children's Research Hospital, Inc.; Memphis (TN); Vor Ort; USD 60.000 - 105.000; Vollzeit

Zusammenfassung

St. Jude Children's Research Hospital's Department of Pharmacy and Pharmaceutical Sciences seeks a Cultural Navigator II to support international families with interpretation and limited translation services on arrival.

You will work with LEP/NEP patients and care teams to guide culturally informed care. Responsibilities include conducting assessments, addressing questions, connecting families to local resources, and facilitating referrals to appropriate services.

Qualifikationen

• Bachelor's degree required; bilingual.
• Two years experience working with diverse cultures.

Aufgaben

• Engage with patients and families to conduct assessments and screenings and provide information to support care plans.
• Address complex questions and concerns raised by patients and families.
• Guide patients in exploring available resources and options within the area.
• Facilitate referrals to institutional, local, state, and national resources related to patient needs.
• Educate providers about the cultural needs of patients and families.
• Maintain confidentiality and ensure clear understanding in verbal exchanges.

Kenntnisse

Bilingual

Interpreting/Translation

Cross-cultural communication

Ausbildung

Bachelor's degree

Master's degree preferred

Jobbeschreibung

St. Jude Children's Research Hospital's Department of Pharmacy and Pharmaceutical Sciences seeks a Cultural Navigator II to support international families with interpretation and limited translation services on arrival.

You will work with LEP/NEP patients and care teams to guide culturally informed care. Responsibilities include conducting assessments, addressing questions, connecting families to local resources, and facilitating referrals to appropriate services.