Culinary Services Supervisor

Integral Senior Living; San Jose (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefit package

Medical, dental, vision insurance

401(k) plan with company match

401(k) plan with company match

Job summary

A senior living community located in San Jose is seeking a Dining Room Supervisor to oversee the dining room operations and manage the team of servers. The ideal candidate will have two years of experience in fine dining and supervisory experience. They will also need to possess excellent communication and customer service skills. This position requires a flexible schedule, including nights and weekends. A competitive salary and comprehensive benefits package are offered.

Qualifications

• Two years’ experience in fine dining.
• Dining Room Supervisory experience preferred.
• Must be able to work a flexible schedule including nights and weekends.
• Must be able to work a flexible schedule including nights and weekends.
• Excellent communication, organization and customer service skills.

Responsibilities

• Oversee operations of the dining room.
• Train wait staff on operating procedures.
• Monitor food quality for presentation and serving portion size.
• Record daily sales transactions and assist with ordering.

Skills

Excellent communication

Organization

Customer service

Scheduling

Education

High school diploma or equivalent

Job description

Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.

Responsibilities

• Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services’ Team Members.
• Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
• Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
• Prepare schedules and assign tasks to wait staff, including assigning of tables and closing duties.
• Ensure uniform and personal appearances meet standards, customer service, and proper food handling techniques.
• Train wait staff on all operating procedures and menu education.
• Ensure efficient operating within budgeted guidelines.
• Promote customer engagement activities and interact with residents during meal times to monitor resident satisfaction or concerns about food service and develop plans to address as appropriate.
• Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
• Maintain sanitation and control standards in the dining room and wait stations.
• Ensure standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by the food service dining team.
• Operate in compliance with state and federal government laws.
• Monitor and evaluate food quality for presentation, temperature, and serving portion size. Provide leadership and communicate with kitchen personnel for adjustments and share resident feedback.
• Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provide service hospitality training and adjustments as appropriate.
• Monitor and adjust residents’ accounts for meal and charge accuracy.
• Ensure floor charts and tables are set up correctly.
• Assist servers as needed with table service.
• Record and track daily sales transactions.
• Assist with ordering in specific assigned areas (e.g., liquor) and maintain budgetary compliance.
• Maintain POS system through communication with IT support.
• Assist Director with timekeeping procedures and practices, and payroll entries, as needed.

Qualifications

• High school diploma or equivalent.
• Two (2) years’ experience in fine dining.
• Dining Room Supervisory experience preferred.
• Must be able to work a flexible schedule including nights and weekends.
• Excellent communication, organization and customer service skills.

Benefits

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in Integral Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V

JOB CODE: 1006520