Dining Room Supervisor

Discovery Senior Living; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) plan with company match

Employee Assistance Program

Accident insurance

Job summary

Discovery Senior Living in Town of Florida seeks a Culinary Services Supervisor to lead the operations of the dining room at Aston Gardens at Parkland Commons. The ideal candidate will manage dining services and staff, ensuring high-quality and safe food service while promoting resident satisfaction.

Responsibilities include training staff, managing schedules, and maintaining sanitation standards. Qualifications needed are a high school diploma, 2+ years in fine dining, and strong customer service skills.

Competitive benefits and growth opportunities are available.

Qualifications

• Two years’ experience in fine dining.
• Dining room supervisory experience preferred.
• Must be able to work a flexible schedule including nights and weekends.

Responsibilities

• Oversee the operations of the dining room and supervise dining services’ Team Members.
• Train wait staff on operating procedures and menu education.
• Ensure sanitation and control standards in the dining room.

Skills

Communication

Organization

Customer Service

Education

High school diploma or equivalent

Job description

Discovery Senior Living ranks prominently among the five largest senior housing providers in the US and is nationally renowned for designing, developing, marketing, and operating a multi‑brand portfolio of upscale, luxurious senior‑living communities. With over 250 communities in nearly 40 states and 15,000 dedicated employees, Discovery is the largest and fastest‑growing senior living company in the United States.

Discovery Senior Living is looking for a Culinary Services Supervisor to join our community Aston Gardens at Parkland Commons.

Responsibilities

• Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services’ Team Members.
• Maintain a customer‑focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
• Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
• Prepare schedules and assign tasks to wait staff, including assigning tables and closing duties.
• Ensure uniform and personal appearances meet standards, customer service, and proper food handling techniques.
• Train wait staff on all operating procedures and menu education.
• Ensure efficient operation within budgeted guidelines.
• Promote customer engagement activities and interact with residents during meal times to monitor resident satisfaction or concerns about food service and develop plans to address them as appropriate.
• Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
• Maintain sanitation and control standards in the dining room and wait stations.
• Ensure standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by the food service dining team.
• Operate in compliance with state and federal government laws.
• Monitor and evaluate food quality for presentation, temperature and serving portion size. Provide leadership and communicate with food kitchen personnel for adjustments and share resident feedback.
• Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provide service hospitality training and adjustments as appropriate.
• Monitor and adjust resident’s accounts for meal and charge accuracy.
• Ensure floor charts and tables are set up correctly.
• Assist servers as needed with table service.
• Record and track daily sales transactions.
• Assist with ordering in specific assigned areas (e.g., liquor) and maintaining budgetary compliance.
• Maintain POS system through communication with IT support.
• Assist Director with time‑keeping procedures and payroll entries as needed.

Qualifications

• High school diploma or equivalent.
• Two (2) years’ experience in fine dining.
• Dining room supervisory experience preferred.
• Must be able to work a flexible schedule including nights and weekends.
• Excellent communication, organization and customer service skills.

Benefits

Eligible team members receive a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program and accident insurance policies.

EOE D/V