Culinary Services Representative

City of Hope; Newnan (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

City of Hope is seeking a full-time food service team member to support its hospital cafeteria operations in Newnan, GA. The role involves cash handling, customer service, and maintaining a clean, efficient dining area.

You will greet guests, describe menu items, process sales, and ensure a safe, sanitary environment in a fast-paced setting. Flexibility and teamwork are essential for success.

Qualifications

• High School Diploma or equivalent preferred.
• 1+ year experience in food/beverage or high-volume hospital cafeteria.
• ServSafe preferred but not required.
• Excellent communication, customer service and teamwork.

Responsibilities

• Manage cash transactions for food items.
• Set up and reset serving and dining areas.
• Greet customers and describe menu items.
• Process cash register transactions and end-of-shift deposits.
• Ensure sanitation per ServSafe references.
• Coordinate daily menu signage and guest requests.
• Maintain accuracy, organization and time management in a fast-paced setting.

Skills

Customer service

Cash handling

Teamwork

Communication

Time management

Microsoft Office

Attention to detail

Education

High School Diploma or equivalent

Tools

Cash register

Job description

About City Of Hope

City of Hope’s mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute‑designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate

This is a Full-time position where you will work 8 hours between the hours of 6:30am - 6:30pm plus every other weekend.

Minimum Education Requirements

• High School Diploma or equivalent, preferred

Minimum Experience

• Preferred: A minimum of one year's experience in Food and Beverage, Hospitality, or a high‑volume hospital cafeteria setting.

Required Licensure & Certifications

• ServeSafe is preferred, but not required
• Ensure a safe, sanitary, and comfortable environment coupled with an unparalleled level of customer service is paramount to guarantee a positive experience for all patients, caregivers, stakeholders, and guests.
• Responsibilities include managing all cash transactions for food items and maintaining as well as setting up the serving and dining areas.
• Assists with dining room set‑up table clearing and resetting as needed. Works with appropriate departments to coordinate daily menu signage, food displays, guest special needs requests and requirements.
• Receives and greets customers, suggests, and describes available menu items, resolves customer concerns.
• Operates cash register for customers purchasing hot and cold food items adhering to established pricing structures and correct portion sizes to charge each customer appropriately. Follows all pricing structures and cash handling polices and guidelines and completes end of shift reporting and deposit.
• Ensures proper sanitation of entire workstation and area, hand hygiene, guest contact surfaces and as instructed by leadership using ServSafe as reference.
• Must possess excellent communication skills, both written and verbal.
• Requires strong customer service skills and the ability to work effectively as part of a team is essential.
• Basic computer knowledge, including proficiency with the Microsoft Office suite, is necessary.
• Must have strong attention to detail, as well as excellent organizational and time management skills.
• Flexibility and the ability to adapt to changing conditions in a fast‑paced environment are required.

City of Hope is an equal opportunity employer

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location