Culinary Operations Coordinator

BENCHMARK; Riverside (CA); On-site; USD 65,904,000 - 71,635,000; Full time

Job summary

The Mission Inn Hotel & Spa, part of Pyramid Global Hospitality, seeks an Culinary Administrative Assistant to provide administrative, operational, and systems support within a high-volume hotel and banquet operation. You’ll manage recipe documentation, purchasing workflows, scheduling, and onboarding logistics.

You will assist with payroll coordination, maintain filing systems, and oversee SOPs and HACCP documents to ensure compliance and efficiency across property outlets.

Qualifications

• Certificate level education in Hospitality Management, Business Administration, or Culinary Arts required.
• 2–4 years of administrative support, office management, or executive assistant experience, preferably within a high-volume hotel, resort, convention center, or large restaurant group.
• Prior exposure to culinary environments, banquet operations, or food & beverage purchasing systems is strongly preferred.
• Proven experience managing digital filing systems, invoice processing, and departmental scheduling.
• Working knowledge of hospitality food safety standards and culinary terminology.

Responsibilities

• Answer and route culinary office telephone calls, emails, and incoming inquiries from line employees, interdepartmental leaders, and external partners.
• Create and distribute information from all culinary and F&B meetings for daily kitchen lineups and culinary leadership sessions.
• Maintain organized electronic and physical filing systems, including standardized culinary SharePoint/cloud folders, recipe books, standard operating procedures (SOPs), and operational logs.
• Take lead on all payroll processes to ensure proper information is being sent to financing.
• Culinary Systems & Operational Logistics Audit, update, and format seasonal menu changes, station prep sheets, recipe specification cards, and allergen matrices across all property outlets.
• Coordinate the distribution of daily Banquet Event Orders (BEOs), catering guarantees, and late-change addendums directly to kitchen production teams.
• Process purchase orders and requisition slips to purchasing for timely outlet distribution.
• Track culinary equipment maintenance requests, service and calibration schedules, and facilities work orders.
• Maintain and track department credentials, including ServSafe/food handler certifications, health department inspection documentation, and submission of HAACP forms.
• Labor Coordination & Onboarding Support Assist sous chefs and the Executive Chef with drafting and publishing weekly kitchen schedules within hotel labor-management systems.
• Track daily attendance, timecards, missed punches, and PTO/leave requests for culinary and stewarding personnel prior to payroll sign-off.
• Coordinate onboarding logistics for new kitchen hires, including uniform orders, locker assignments, nametags, tool distribution, and orientation scheduling.
• Liaise with third-party culinary staffing agencies regarding roster confirmations, daily check-ins, and agency billing signoffs.

Skills

Microsoft Office 365

Communication

Organization & multitasking

Financial literacy

Education

Hospitality Management certificate

Business Administration

Culinary Arts

Tools

SharePoint

Excel

Job description

The Mission Inn Hotel & Spa, part of Pyramid Global Hospitality, seeks an Culinary Administrative Assistant to provide administrative, operational, and systems support within a high-volume hotel and banquet operation. You’ll manage recipe documentation, purchasing workflows, scheduling, and onboarding logistics.

You will assist with payroll coordination, maintain filing systems, and oversee SOPs and HACCP documents to ensure compliance and efficiency across property outlets.