Culinary Customer Experience Specialist

JBS USA; Horsham (PA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Culinary Training

Tenure Program

Education Programs

Vacation Time

Paid Holidays

Birthday PTO

Monthly Bonus

Free Shipping

Wild Chef Allowance

Job summary

Wild Fork Foods in Horsham, PA is seeking a Team Member to deliver a memorable guest experience as a friendly butcher and culinary guide. You will be trained as a personal chef to recommend recipes and products based on customer preferences, while also ensuring product freshness and accurate inventory management.

You will assist with checkout, stock rotations, and processing e-commerce orders. The role requires lifting up to 50 lbs, working in cold environments, and helping with monthly

Qualifications

• High school degree or GED preferred not required.
• One year of customer service experience in retail, hospitality, or restaurant is required.
• Work with integrity as a TEAM toward a shared vision.
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization.
• Treat it like you own it – Take ownership and responsibility to be successful.
• Acts with respects and values other opinions.
• Strong cognitive skills, including problem analyzing.
• Excellent organizational and multitasking skills.
• Show dependability and commitment.
• Fundamental math functions such as addition, subtraction, multiplication, and division.
• Ability to meet seasonal peaks, workloads, and deadlines.
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.

Responsibilities

• Be a Brand Ambassador — enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for.
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein.
• Provide a butcher friendly shopping experience by personalizing every step of the way.
• Assist customers during the check-out process and deliver an experience to remember.
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store.
• Oversee daily price changes and manage cash register as required.
• Process customer e-commerce orders and oversee timely product hand out for deliveries.
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer.

Skills

Customer service

Teamwork

Time management

Organizational skills

Education

High school diploma or GED

Job description

Wild Fork Foods in Horsham, PA is seeking a Team Member to deliver a memorable guest experience as a friendly butcher and culinary guide. You will be trained as a personal chef to recommend recipes and products based on customer preferences, while also ensuring product freshness and accurate inventory management.

You will assist with checkout, stock rotations, and processing e-commerce orders. The role requires lifting up to 50 lbs, working in cold environments, and helping with monthly