CUCM & VoIP Systems Engineer | Networking & Security

Morris County Government; New Jersey; On-site; USD 90,000 - 140,000; Full time

Job summary

Morris County Government is seeking an IT expert to be the primary technical lead for our VoIP telecommunication system, focused on Cisco CUCM. The role also supports network infrastructure and cybersecurity using Checkpoint products.

Responsibilities include CUCM administration, SIP trunk management, IP phone provisioning, and QoS enforcement to ensure high availability across communications, with emphasis on Extreme Networks gear and secure remote access practices.

Qualifications

• Prefers 3–5+ years of hands-on IT with Cisco telecom focus.
• In-depth experience with CUCM, Unity, and SIP architecture required.
• Solid networking fundamentals (VLANs, routing, TCP/IP) for troubleshooting.

Responsibilities

• Administer, upgrade, and troubleshoot CUCM environment daily.
• Manage SIP trunks, voice gateways, dial plans, and unified messaging integrations.
• Provision user extensions and configure IP phones; support softphones.
• Resolve escalated voice, video, and UC issues; coordinate with carriers/ISPs.

Skills

CUCM administration

SIP architecture

Wireshark analysis

QoS configuration

Extreme Networks

Checkpoint security

Voice/video support

Vendor liaison

Education

Cisco CCNP Collaboration or CCNA

Checkpoint Certifications (CCSA/CCSE)

CompTIA Security+

CISSP or CISM

Extreme Networks ECS or equivalent

Tools

Extreme Networks hardware

VPNs/IPS/IDS management

Cisco Unity

Job description

Morris County Government is seeking an IT expert to be the primary technical lead for our VoIP telecommunication system, focused on Cisco CUCM. The role also supports network infrastructure and cybersecurity using Checkpoint products.

Responsibilities include CUCM administration, SIP trunk management, IP phone provisioning, and QoS enforcement to ensure high availability across communications, with emphasis on Extreme Networks gear and secure remote access practices.