CTMS & Clinical Operations Specialist

Iterative Health; Cambridge (MA); Hybrid; USD 32,000 - 55,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Iterative Health in Cambridge, MA, seeks a Clinical Research Systems Specialist to support CTMS configuration, quality assurance, and study materials, partnering with Clinical Operations, sites, Regulatory, and Finance to ensure studies launch accurately.

You will read protocols, translate requirements into system configurations, and maintain documentation across trials while working in a hands-on, fast-paced environment. This hybrid role offers growth across a growing network.

Qualifications

• Associate degree or equivalent relevant experience.
• Prior experience as a Clinical Research Coordinator (CRC) or in a comparable clinical research operations role.
• Experience working with CRIO, RealTime CTMS, or similar clinical research technology platforms.
• Strong understanding of clinical research workflows and the ability to read and interpret clinical trial protocols.
• Exceptional attention to detail, with strong quality control and follow-through skills.
• Ability to work with clinical and operational data in a confidential, accurate, and compliant manner.
• Strong technology aptitude and the ability to quickly learn and navigate new systems and workflows.
• Proficiency with tools such as Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams, as well as Adobe and web-based applications.
• Excellent time management, planning, and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills and the ability to collaborate effectively across functions and levels.
• High degree of professionalism, judgment, integrity, and accountability.
• Intellectual curiosity and a proactive, solutions-oriented approach to problem-solving.
• Ability to thrive in a dynamic, evolving environment where processes and systems continue to scale.

Responsibilities

• Build and maintain CTMS studies with accurate protocol reflection.
• Support CTMS users at sites, troubleshoot issues, ensure consistent study management.
• Collaborate on EHR prescreening workflows and Patient Findings Reports.
• Perform quality control reviews and UAT of study builds prior to launch.
• Translate study requirements into CTMS configurations and workflows.
• Maintain databases, trackers, and documentation for activities and deliverables.
• Support Budget and Contract teams to align study information across systems.
• Monitor quality trends and report risks/opportunities for improvements.
• Partner with Clinical Operations, Regulatory, Finance, and sites on startup and execution.
• Participate in project meetings providing systems and operational expertise.
• Identify workflow and system improvement opportunities as the network scales.
• Perform related duties per company policies and standards.

Skills

CRC experience

CTMS experience

Clinical workflows

Attention to detail

Office suite

Communication

Education

Associate degree

Tools

CRIO

RealTime CTMS

Job description

Iterative Health in Cambridge, MA, seeks a Clinical Research Systems Specialist to support CTMS configuration, quality assurance, and study materials, partnering with Clinical Operations, sites, Regulatory, and Finance to ensure studies launch accurately.

You will read protocols, translate requirements into system configurations, and maintain documentation across trials while working in a hands-on, fast-paced environment. This hybrid role offers growth across a growing network.