CTHCA (MB-48985) Medical Receptionist

Confederated Tribes Of The Colville Reservation; Nespelem (WA); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Confederated Tribes Of The Colville Reservation is seeking a Medical Receptionist at Nespelem Health Clinic. You will be the first contact for patients, greeting and checking in, handling phones, scheduling, and supporting a friendly, patient-focused environment.

The role requires a high school diploma or GED, HIPAA and Privacy training within 90 days, CPR/First Aid within 90 days, and proficiency with RPMS/EHR systems and MS Office.

Qualifications

• Requires High School Diploma, GED, or equivalent.
• Certificate preferred in office or medical administration.
• Requires 2 years of office experience.
• HIPAA and Privacy training within 90 days of employment.
• Blood borne pathogen training annually.
• CPR/First Aid within initial 90 days of hire.
• Valid WA driver's license and insurability.

Responsabilités

• First point of contact for patients at the clinic.
• Ensure a smooth, positive, patient-focused environment.
• Greet, schedule, and assist patients with needs.
• Maintain confidentiality and handle sensitive information.

Connaissances

English proficiency

Telephone etiquette

Data entry / patient intake

Formation

High School Diploma or GED

Office/Medical admin certificate

Outils

RPMS

EHR

MS Office (Word/Excel/Outlook/PowerPoint)

Description du poste

Job Details

Job Details: Job Location: Nespelem - Nespelem, WA 99155, Salary Range: $20.55 - $25.03 Hourly, CLOSING DATE: Open Until Filled

Position

POSITION: Medical Receptionist

Salary

SALARY: $22.42, per hour

Reports To

REPORTS TO: Medical Office Manager

Location

LOCATION: Nespelem Health Clinic, Nespelem, WA

Basic Functions

This is a Non-Exempt position. The Medical Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment. The Medical Receptionist will perform their job duties in a professional manner while assuring that all the needs of the patients are met with a pleasant demeanor.

Qualifications: MINIMUM QUALIFICATIONS

• Requires a High School Diploma, GED, or equivalent.
• Certificate preferred in office administration, medical administration or related field
• Requires 2 (two) years of work experience in an office environment.
• Requires HIPAA and Privacy training within 90 days of employment
• Requires blood borne pathogen training annually
• Requires CPR/First Aid within initial 90 (ninety) days of hire
• Requires a valid Washington State Driver’s License is required and be insurable

Knowledge, Skills, and Abilities

• Requires ability to understand, speak, communicate and read the English language
• Requires ability to utilize RPMS and EHR proficiently
• Requires ability to utilize a multi-line telephone with good telephone etiquette
• Must be proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Ability to handle sensitive information with discretion and maintain confidentiality
• Requires well-developed human relation skills to convey technical concepts to others and to give instructions
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization
• Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet schedules and timelines
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language
• Ability to take initiative and be proactive in the duties of the position in order to meet mandated deadlines and to comply with goals and objectives

Note

Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

Driver’s License & Background Clearance

If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.

Information

INFORMATION: Matilda Bob, HR Generalist, Colville Tribes Healthcare Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, [phone]. [e-mail]