CSR- In office Sales Representative

Fred Loya Insurance Agency; Oxford (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading insurance agency as a CSR - In Office Sales Representative. This full-time role involves selling auto insurance policies, renewing existing ones, and providing excellent customer service. Ideal candidates will be computer literate, have good communication skills, and preferably be bilingual in English and Spanish.

Qualifications

• Previous customer service experience is helpful.
• Computer literate from basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.

Responsibilities

• Sell new auto insurance policies and renew existing policies.
• Provide professional service to customers and answer policy questions.
• Conduct vehicle inspections and handle bank deposits.

Skills

Communication

Customer Service

Bilingual (English/Spanish)

Computer Skills

Education

High School Diploma

Job description

Join to apply for the CSR - In Office Sales Representative role at Fred Loya Insurance Agency.

Brief Description: Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Requirements:

• Computer literate from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertiveness, and ability to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience:

• High School Diploma
• Previous customer service experience is helpful

Essential Duties and Responsibilities:

• Provide professional, courteous service to internal and external customers
• Answer questions regarding customer policies
• Accept payments and process transactions
• Identify potential needs of customers regarding their policies
• Follow up on quotes, renewals, and cancellations
• Assist with marketing initiatives for new business development as needed
• Maintain a neat work area and office
• Conduct FNOLs (vehicle inspections)
• Take vehicle pictures (squatting, bending, flexing required)
• Handle bank deposits
• Position is full-time
• Other duties as assigned

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance

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Note:

This job posting appears active; no indications of expiration are present.