CSR- In office Sales Representative

Fred Loya Insurance Agency; Inglewood (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance agency is seeking a Customer Service Representative in Inglewood. This role involves selling new auto insurance, renewing policies, and ensuring high customer satisfaction. Ideal candidates are bilingual, possess strong communication skills, and are customer-focused, ready to provide an exceptional experience in a full-time position.

Qualifications

• Computer literate (basic to intermediate skills).
• Excellent communication skills, able to provide a first-rate customer experience.
• Previous customer service experience helpful.

Responsibilities

• Sell new auto insurance policies and renew existing ones.
• Provide professional, courteous service to customers.
• Accept payments and process transactions.

Skills

Communication Skills

Customer Service

Computer Literacy

Bilingual (English/Spanish)

Education

High School Diploma

Job description

Join to apply for the CSR - In Office Sales Representative role at Fred Loya Insurance Agency.

Brief Description: Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

Requirements:

• Computer literate (basic to intermediate skills)
• Bilingual (English/Spanish) helpful
• Excellent communication skills, assertive, able to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience:

• High School Diploma
• Previous customer service experience helpful

Essential Duties and Responsibilities:

• Provide professional, courteous service to customers
• Answer questions regarding policies
• Accept payments and process transactions
• Identify customer needs regarding their policies
• Follow up on quotes, renewals, cancellations
• Assist with marketing initiatives for new business
• Maintain a clean work area
• Handle FNOLs (vehicle inspections), including taking vehicle pictures
• Bank deposits
• Position is full-time
• Other duties as assigned

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Insurance

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