CSR/Dispatcher

Rice Brothers Mechanical LLC; Houston (TX); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with match

Monthly bonuses

Team environment

Job summary

Rice Brothers Mechanical LLC in Houston is seeking a Customer Care professional to join our on-site office team.

You will handle customer inquiries, schedule service calls, and coordinate with technicians while delivering friendly, responsive support. This full-time role offers a competitive benefits package and a fast-paced, team-driven environment.

We offer health, dental, and vision coverage, paid time off, a 401(k) with match, and monthly performance bonuses.

Qualifications

• 2+ years of customer service experience in home services, trades, or call centers.
• Strong phone, email, and computer skills.
• Great attitude with attention to detail.

Skills

Customer service

Phone skills

Email skills

Attention to detail

Job description

Commercial and residential HVAC, plumbing, and electrical services across Greater Houston from one single-source mechanical contractor. Call [phone].

Type Full Time

Location On-site (office)

Department Customer Care

Pay $40k - $55k

What You'll Bring

• 2+ years of customer service experience (home services, trades, or call center a plus)
• Strong phone, email, and computer skills
• Great attitude and attention to detail

What We Offer

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with match
• Monthly performance bonuses
• Friendly, fast-paced team environment

Build Your Career With Rice Brothers

We invest in our people across every trade. If you take pride in your work, we'd like to meet you.