CSR/Dispatcher

Conditioned Air Company of Naples, LLC; Fort Myers (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

8 Paid Holidays

Company Paid Basic Life and Long-Term Disability

PTO

Medical, Dental, Vision insurance

401(K) Retirement plan

Ongoing training and teamwork

Job summary

Conditioned Air Company of Naples, LLC in Fort Myers is looking for a Customer Service Representative to provide excellent service. Key responsibilities include resolving customer issues, scheduling appointments, and collaborating with team members. Ideal candidates have customer service experience, detail orientation, and a positive attitude. The company offers competitive pay, health benefits, and a supportive training environment. Flexible scheduling options are available for the first shift, with multiple workweek options.

Qualifications

• Experience in customer service is essential.
• Ability to resolve customer grievances smoothly.
• Detail-oriented and skilled in phone communication and scheduling.
• Timely delivery of work with a positive attitude.
• Team player providing support for HVAC customer requests.
• Previous call-center experience preferred.
• HVAC experience is a plus.

Skills

Customer service experience

Service orientation

Detail-oriented

Team player

Positive presence

Call-center experience

HVAC knowledge

Job description

Customer Service Representative

We are now seeking a Customer Service Representative.

• Experience in customer service.
• Service oriented and able to resolve customer grievances
• Detailed oriented, skilled with telephones, scheduling appointments and take pride in accuracy as a signature of your work
• Skilled in delivering your work timely with a positive and encouraging presence to customers and co-workers
• Consider yourself a team player that can work with other team members providing support in taking care of our customer requests in maintaining and servicing their hvac systems
• First shift with various schedules available(7am-4pm, 8am-5pm, 9am-6pm)
• Mon-Fri, or Tues- Sat, or Wed-Sun
• Previous call-center experience preferred
• HVAC experience a plus!

WANT COMPETITIVE PAY AND GREAT BENEFITS? Look no more, we offer 8 Paid Holidays, Company Paid Basic Life and Long-Term Disability, PTO, Medical, Dental, Vision, supplemental insurance benefits of Accident, Critical Illness, 401(K) Retirement plan, and above all, a great atmosphere with on-going training and teamwork. For additional information or assistance please visit www.conditionedair.com.

Conditioned Air provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In compliance with the Drug-Free Workplace Act of 1988, Conditioned Air has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of Conditioned Air employees and to the security of the company’s equipment and facilities. For these reasons, Conditioned Air is committed to the elimination of drug and alcohol use and abuse in the workplace.