CSR/Dispatch

R & T Yoder Electric, Plumbing & HVAC Inc; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

2 weeks PTO

5 paid sick days

Paid holidays

Monthly bonus opportunities

Uniforms

Sign-on bonus

Job summary

R & T Yoder Electric, Plumbing, & HVAC Inc is seeking a CSR/Dispatch Lead in Columbus, OH. This hands-on role requires strong organization, attention to detail, and the ability to manage multiple projects simultaneously while delivering excellent customer communication.

The position offers competitive compensation up to $65,000 per year, a sign-on bonus, and a comprehensive benefits package including health, vision, dental, life insurance, 401(k), PTO, sick days, holidays, uniforms, and more.

Qualifications

• At least 6 years of experience as an CSR/Administrative Assistant
• A plus 4 years of experience in the construction industry
• Service Titan experience preferred
• Valid driver's license and a good driving record
• Ability to pass a background check and drug test

Responsibilities

• Onboarding new customers and jobs via good phone customer service
• Assist Project Managers in the scheduling of field production labor
• Assist Technicians with job, material, and customer solutions
• Assist with Permitting tasks
• Work with the production, purchasing and management staff as a team to bring projects from conception to completion
• Performs other duties as assigned

Skills

CSR/Administrative experience

Construction industry experience

Job description

Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Plumbing, & HVAC Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail, able to manage multiple projects at one time. Good customer communication is a must. This hands‑on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor.

Yoder Career Video

https://rtyoder.com/careers/

As a CSR/Dispatch Lead, you will earn a competitive wage of up to $65,000/yr, depending on experience. Plus, we offer a $300 sign-on bonus! You will also be eligible for generous benefits including

• health
• vision
• dental
• life insurance
• a 401(k)
• 2 weeks of paid time off (PTO) that increases based on time of service
• 5 paid sick days
• paid holidays
• monthly bonus opportunities
• uniforms
• $300 sign-on bonus

competitive compensation and benefits.

Duties To Include

• Onboarding new customers and jobs via good phone customer service
• Assist Project Managers in the scheduling of field production labor
• Assist Technicians with job, material, and customer solutions
• Assist with Permitting tasks
• Work with the production, purchasing and management staff as a team to bring projects from conception to completion
• Performs other duties as assigned

ABOUT R & T YODER ELECTRIC, PLUMBING, & HVAC INC

We are a family-owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season! Our team enjoys a spring in-service training with catered lunch and games, a summer family event, a fall bonfire/hayride, and a winter Christmas party! In addition to our fantastic company culture, we offer competitive compensation and benefits.

Qualifications

• At least 6 years of experience as an CSR/Administrative Assistant
• A plus 4 years of experience in the construction industry
• Service Titan experience preferred
• Valid driver's license and a good driving record
• Ability to pass a background check and drug test

Salary: $50000 - $65000 per year