CSR - Bilingual Customer Sales and Service Representative - Industrial Parts

Varcopumper; Rogers (AR); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid holidays

401k with 100% match

Growth potential and bonuses

Job summary

Join Varcopumper in Rogers, Arkansas, as a bilingual customer service representative. Your role includes providing support over the phone, ensuring orders are accurate, and collaborating with team members for success.

We value a sense of urgency, reliability, and attention to detail in our candidates. Enjoy a supportive work environment with opportunities for bonuses, paid time off, and a 401k match.

Perfect attendance is essential for the first 30 days to integrate effectively with the team.

Qualifications

• Fluent in both English and Spanish.
• Comfortable chatting with customers to assist them.
• Fast and accurate data entry skills.

Responsibilities

• Provide customer service and sales support with no cold-calling.
• Ensure accurate order entries and smooth shipments.
• Collaborate with team members for product specifications.

Skills

Bilingual in English and Spanish

Great phone skills

Solid typing abilities

Basic math skills

Attention to detail

Job description

Join Our Team at VARCo Supply

At VARCo Supply, we’re looking for enthusiastic individuals to join our growing team in Rogers, Arkansas! We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you’re experienced in sales and service or eager to learn, we’ll provide full training on our products and order entry system to set you up for success. We have a large Spanish‑speaking customer base from all over the globe and want to ensure we get them the support they need to help run their business. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer‑facing job. You’ll be helping small business owners find the right parts when they call in‑making a real difference every day.

Who We Are

VARCo Supply is a family‑owned company with a vibrant, supportive culture and over 50 years of history. Headquartered in Virginia, with locations in Arkansas and Ohio, we’re growing quickly and are excited to keep the momentum going for the next 50! We’re a team that works hard, celebrates success, and values reliability.

What You’ll Do

• Provide friendly customer service and sales support in English and Spanish primarily over phones in a measured environment. No cold‑calling!
• Communicate with other team members and vendors to ensure product availability and correct specifications for products
• Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
• Collaborate with a team that values precision and customer satisfaction.

What We’re Looking For

• Spanish Bilingual: you are fluent in both English and Spanish.
• Great phone skills: You’re comfortable chatting with customers and helping them find what they need.
• Solid typing abilities: You’ll enter orders quickly and accurately.
• Basic math and clear communication skills: Essential for keeping everything on track.
• A sense of urgency and attention to detail: You thrive in a fast‑paced environment and care about getting it right.
• Reliability: We’re a close‑knit team that counts on each other – perfect attendance is a must, especially in your first 30 days.
• Background check: Must pass a pre‑employment screening.
• Bonus points: Knowing other languages such as French.

Why Work with Us?

• Paid Time Off:
  • Paid Holidays: Including 2 days for Thanksgiving
  • Earn 1 extra day off per month with perfect attendance – up to 12 a year!
  • 3 Floating Holidays after 90 days – use them whenever you’d like, even on your birthday!
• Home Buying Bonus: Support for a big life milestone.
• 401k with 100% Match: After 1 year, we match every dollar you contribute, up to 5% of your salary (yes, even for part‑timers).
• Bonus Opportunities: Get rewarded for your hard work and team success.
• Growth Potential: A 90‑day review with potential for a raise and clear career paths in our expanding company.

Attendance Matters

We rely on our team to keep operations running smoothly. In your first 30 days, perfect attendance is essential – no tardiness allowed as you master your role and integrate with the crew.

Pay & Hours

• Starting pay: Competitive and based on your experience – let’s talk specifics!
• Job type: Part‑time

Applicants and employees agree to submit to a background and drug screening.