CSR - Bilingual Customer Sales and Service Representative - Industrial Parts

Varco Pro Supply; Rogers (AR); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Paid Holidays including Thanksgiving

401k with 100% Match after 1 year

Growth Potential with 90-day reviews

Job summary

Varco Pro Supply in Rogers, Arkansas, is seeking a part-time customer service representative to provide exceptional support primarily over the phone. Candidates should be fluent in both English and Spanish, with great phone skills and attention to detail. This role allows you to help small business owners find necessary parts while working in a nurturing environment.

The position offers competitive pay starting at $18.00 - $20.00 per hour and various benefits like paid time off and 401k matching. Apply today to be part of a thriving team!

Qualifications

• Fluent in both English and Spanish, essential for customer interactions.
• Comfortable handling phone conversations with customers.
• Ability to enter orders quickly and accurately.
• Basic math skills for order accuracy.
• Attention to detail in a fast-paced environment.
• Perfect attendance is required, especially in the first 30 days.

Responsibilities

• Provide customer service and sales support mainly over the phone.
• Communicate effectively with team members and vendors.
• Ensure order accuracy and facilitate smooth shipments.
• Collaborate with a team focused on precision and customer satisfaction.

Skills

Bilingual in Spanish and English

Customer service skills

Typing abilities

Basic math skills

Communication skills

Attention to detail

Reliability

Job description

Overview

Join Our Team at VARCo Supply. We are looking for enthusiastic individuals to join our growing team in Rogers, Arkansas. We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you're experienced in sales and service or eager to learn, we'll provide full training on our products and order entry system to set you up for success. We have a large Spanish-speaking customer base from all over the globe and want to ensure we get them the support they need to help run their business. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer-facing job. You'll be helping small business owners find the right parts when they call in—making a real difference every day.

What You'll Do

• Provide friendly customer service and sales support in English and Spanish primarily over phones in a measured environment. No cold-calling.
• Communicate with other team members and vendors to ensure product availability and correct specifications for products.
• Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
• Collaborate with a team that values precision and customer satisfaction.

What We're Looking For

• Spanish Bilingual: you are fluent in both English and Spanish.
• Great phone skills: You're comfortable chatting with customers and helping them find what they need.
• Solid typing abilities: You'll enter orders quickly and accurately.
• Basic math and clear communication skills: Essential for keeping everything on track.
• A sense of urgency and attention to detail: You thrive in a fast-paced environment and care about getting it right.
• Reliability: We're a close-knit team that counts on each other—perfect attendance is a must, especially in your first 30 days.
• Background check: Must pass a pre-employment screening.
• Bonus points: Knowing other languages such as French.

Why Work with Us

• Paid Time Off
• Paid Holidays: Including 2 days for Thanksgiving
• Earn 1 extra day off per month with perfect attendance—up to 12 a year
• 3 Floating Holidays after 90 days
• Home Buying Bonus: Support for a big life milestone
• 401k with 100% Match: After 1 year, up to 5% of your salary (even for part-timers)
• Bonus Opportunities: Get rewarded for your hard work and team success
• Growth Potential: 90-day review with potential for a raise and clear career paths

Attendance & Pay

Attendance matters. In your first 30 days, perfect attendance is essential—no tardiness allowed as you master your role and integrate with the crew.

Pay & Hours

• Starting pay: Competitive and based on your experience
• Job type: Part-time

Ready to join a thriving company where your skills and commitment make a difference? Apply today and let's build something great together at VARCo Supply.

Applicants and employees agree to submit to a background and drug screening.

Salary: $18.00 - $20.00 per hour