CSR - BFS Foods

Paycom - ATS; Parkersburg (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Paycom - ATS is seeking a Customer Service Representative to deliver fast, friendly service at the store. You will greet customers, answer questions, and help locate items while maintaining a clean and organized sales floor.

The role requires reading and writing in English, basic math for forms, and the ability to lift up to 50 pounds. The position is hourly with shifts that may be full- or part-time; training and advancement opportunities are available.

Qualifications

• Reads, understands, writes and communicates in English.
• Performs basic math for store forms.
• Interacts with customers and supports sales floor operations.

Responsibilities

• Provide fast, friendly service to customers.
• Interact productively with fellow employees.
• Stock shelves and coolers.
• Check identification and pricing of merchandise.
• Lift up to 50 pounds and operate in a cooler/freezer as needed.
• Assist customers in locating merchandise and retrieving items.
• Tolerate cleaning products and sanitize areas.
• Clean windows and update gas price signs.
• Sweep, mop, dust, and manage trash.
• Maintain store parking lot and surrounding grounds.

Skills

Reading & writing

English proficiency

Mathematical calculations

Cash handling

Customer service

Teamwork

Stamina (standing)

Education

None

Tools

Computer

Point-of-sale system

Job description

Benefits:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPart-time & Full-time availabilityPosition: Customer Service Representative (CSR)Reports To: General ManagerA. Primary Purpose of Job:The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.B. Duties and responsibilities for this position:• Cooperate with and interact in a productive way with fellow employees.• Be able to work and stand for up to eight hours.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations when completing store forms.• Be able to check identification and pricing of merchandise.• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.• Be able to stock shelves and coolers.• Be able to retrieve merchandise for customers.• Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to clean all windows and change gas price signs.• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.• Have the ability to learn and work on a computer.Work HoursThe CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.Perform such similar, comparable, or related duties as may be required or assigned.