CSR - BFS Foods

Paycom - ATS; Terra Alta (WV); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Job summary

Paycom - ATS is seeking a Customer Service Representative (CSR) to provide fast and friendly service to customers. The role requires standing for up to eight hours, lifting up to 50 pounds, and basic computer use for store operations. Schedule flexibility is managed by the General Manager.

This hourly position offers opportunities for advancement and involvement in daily store tasks, including stocking, price checks, and maintaining storefront cleanliness.

Qualifications

• Must read, write and communicate in English.
• Ability to learn and work on a computer.
• Ability to lift up to 50 pounds.
• Ability to stand for up to eight hours.

Responsibilities

• Provide fast and friendly service to customers.
• Stock shelves and coolers; retrieve merchandise.
• Check identification and pricing of merchandise.
• Clean windows and price signs; sweep and mop floors; handle trash.
• Tend to store cleanliness and general upkeep; assist with the parking lot and surrounding grounds.

Skills

Customer service

Communication

Reading & writing

Mathematical calculations

Teamwork

Tools

Computer literacy

Job description

Benefits:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPart-time & Full-time availabilityPosition: Customer Service Representative (CSR)Reports To: General ManagerA. Primary Purpose of Job:The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.B. Duties and responsibilities for this position:• Cooperate with and interact in a productive way with fellow employees.• Be able to work and stand for up to eight hours.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations when completing store forms.• Be able to check identification and pricing of merchandise.• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.• Be able to stock shelves and coolers.• Be able to retrieve merchandise for customers.• Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to clean all windows and change gas price signs.• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.• Have the ability to learn and work on a computer.Work HoursThe CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.Perform such similar, comparable, or related duties as may be required or assigned.