CSR - BFS Foods

Paycom - ATS; New Castle (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

The Customer Service Representative role at BFS Foods in New Castle, PA requires delivering fast, friendly service to every customer. You will handle price checks, assist shoppers, stock shelves, and operate a computer or POS system.

Work is hourly, with shifts set by the General Manager; both part-time and full-time opportunities may be available. This position emphasizes teamwork, accuracy in transactions, and maintaining a clean, safe store environment.

Qualifications

• Must read, write and communicate in English.
• Ability to perform basic arithmetic for store forms.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Interact productively with fellow employees.
• Stock shelves and coolers.
• Check identification and pricing of merchandise.
• Operate a computer/POS system.
• Assist customers and retrieve merchandise for shoppers.
• Maintain store cleanliness and safety.

Skills

Customer service

Teamwork

English language

Math skills

Cash handling

Physical stamina

Computer skills

Tools

POS software

Computer basics

Job description

Job Details

Job Details: Job Location: 57 - BFS Foods-New Castle-Elwood Rd., Marathon - New Castle, PA 16101, Benefits:

Position

Customer Service Representative (CSR)

Reporting

Reports To: General Manager

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and Responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.