CSR - BFS Foods

BFS Foods; La Vale (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in LaVale, MD is seeking a Customer Service Representative (CSR) to provide fast and friendly service to customers.

The CSR is an hourly position with shifts determined by the General Manager and may be full-time or part-time. Responsibilities include greeting customers, handling cash, stocking shelves, and operating a computer.

Qualifications

• Must be able to read, write, and communicate in English.
• Must be able to stand for up to eight hours.
• Must be able to lift up to 50 pounds.
• Must be able to operate a computer.

Responsibilities

• Interact productively with fellow employees.
• Cooperate with store staff to serve customers.
• Read and understand store forms and pricing.
• Stock shelves and coolers; retrieve merchandise for customers.
• Clean and maintain store areas and parking lot.
• Assist customers with locating items and checking IDs.

Skills

Customer service

English proficiency

Basic math

Computer literacy

Teamwork

Job description

Job Details

Job Location: 76 - BFS Foods - LaVale, Sunoco - LaVale, MD 21502, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position

Customer Service Representative (CSR)

Reports To

General Manager

A. Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.