CSR - BFS Foods

BFS FOODS; Bridgeport (WV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Paycom - ATS is seeking a Customer Service Representative (CSR) to deliver fast, friendly service to customers. The role requires reading, writing and communicating in English, and the ability to stand for long periods and perform basic store tasks.

You may be scheduled for part-time or full-time hours at the discretion of the General Manager. Responsibilities include assisting customers, stocking shelves, operating a computer, and maintaining store cleanliness, with exposure to cleaning

Qualifications

• Must read, understand, write, and communicate in English.
• Able to stand for up to eight hours and lift up to 50 pounds.
• Comfortable working with computers and basic store software.

Responsibilities

• Cooperate with and interact productively with fellow employees.
• Read, understand, write, and communicate in English.
• Perform store forms and basic calculations.
• Stock shelves and coolers, retrieve merchandise for customers, and check identification and pricing.
• Tolerate exposure to cleaning products and sanitizing solutions.
• Clean windows, change gas price signs, sweep and mop floors, dust shelves, and manage trash.
• Clean parking lot and surrounding grounds.
• Work in cooler (36-40°F) up to 45 minutes and in freezer (0°F) up to 10 minutes.
• Learn and operate a computer.

Skills

English proficiency

Customer service

Teamwork

Stamina

Tools

Computer

POS system

Job description

Benefits:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPart-time & Full-time availabilityPosition: Customer Service Representative (CSR)Reports To: General ManagerA. Primary Purpose of Job:The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.B. Duties and responsibilities for this position:• Cooperate with and interact in a productive way with fellow employees.• Be able to work and stand for up to eight hours.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations when completing store forms.• Be able to check identification and pricing of merchandise.• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.• Be able to stock shelves and coolers.• Be able to retrieve merchandise for customers.• Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to clean all windows and change gas price signs.• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.• Have the ability to learn and work on a computer.Work HoursThe CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.Perform such similar, comparable, or related duties as may be required or assigned.