CSR - BFS Foods

BFS FOODS; Oakland (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS FOODS is seeking a Customer Service Representative (CSR) to deliver fast, friendly service to customers. The role involves cashier duties, stocking shelves, lifting merchandise, and maintaining store cleanliness. Basic math and English literacy are required, with training provided for POS systems.

The CSR position is hourly, with full- or part-time availability. The work environment includes standing for long periods and occasional entry into coolers/freezers.

Qualifications

• Excellent customer service skills.
• Ability to read, write and communicate in English.
• Basic math skills for store forms and transactions.
• Ability to operate a cash register and POS system.
• Willingness to work as part of a team and follow directions.

Responsibilities

• Provide fast and friendly service to customers.
• Stock shelves and coolers as needed.
• Check identifications and pricing of merchandise.
• Lift up to 50 pounds and perform stocking tasks.
• Maintain cleanliness of store, windows, and floors.
• Work in cooler and freezer as required.
• Learn and use computer systems for transactions.

Skills

Customer service

Multitasking

English literacy

Basic math

Cash handling

POS systems

Teamwork

Tools

POS system

Job description

Benefits:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPart-time & Full-time availabilityPosition: Customer Service Representative (CSR)Reports To: General ManagerA. Primary Purpose of Job:The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.B. Duties and responsibilities for this position:• Cooperate with and interact in a productive way with fellow employees.• Be able to work and stand for up to eight hours.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations when completing store forms.• Be able to check identification and pricing of merchandise.• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.• Be able to stock shelves and coolers.• Be able to retrieve merchandise for customers.• Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to clean all windows and change gas price signs.• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.• Have the ability to learn and work on a computer.Work HoursThe CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.Perform such similar, comparable, or related duties as may be required or assigned.