CSP Electronic Media Records Technician

State of Colorado; Denver (CO); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical and dental options

Health Savings Account

FMLA & FAMLI leave

Hybrid work arrangements

PERA retirement plans

11 paid holidays

EAP (C-SEAP)

Tuition reimbursement

Reduced college tuition

Job summary

State of Colorado's Colorado Department of Public Safety is seeking a semi-operational Central Records Technician to assist with maintenance, retrieval, retention and destruction of agency records. You will learn to process records requests, manage confidential information, and coordinate with law enforcement partners.

The role supports hybrid work arrangements, requires the ability to pass a background check, and offers a structured development path within a dedicated records unit.

Qualifications

• Two years of professional records management experience handling confidential or sensitive information.
• Combination of related education and/or relevant professional records management experience equal to two years.
• If education is substituted for work experience, provide unofficial transcript with your application.
• Preferred qualifications include managing confidential law enforcement records, editing audio/video, redacting media, and proficiency with Google Workspace.

Responsibilities

• Records Management: learn confidential administrative work involving input, retrieval, update and filing of records; handle various document formats; respond to records requests and collect fees.
• Liaison: communicate with internal and external partners; attend hearings and provide accurate testimony; acknowledge community diversity.

Skills

Records management

Audio/video handling

Data privacy/confidentiality

Adobe Acrobat

Microsoft Office

Tools

Adobe Acrobat

Windows OS

Excel

Word

PowerPoint

Job description

Department Information

This position is only open to residents of the State of Colorado at the time of submitting your application.
An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.
Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.
Our Vision - Creating safer and more resilient communities across Colorado.
Our Core Values – Unity, Honor, Service
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!
Careers With a Purpose
If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!
We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.
You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!
When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Classification And Salary

TECHNICIAN II
Anticipated Hiring Range: $21.33 - $24.95/hourly
Full Salary Range: $21.33 - $34.13/hourly

Unmatched Benefits

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
• State contribution into Health Savings Account when enrolled in HDHP.
• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
• Paid medical leave benefits provided by the State of Colorado.
• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.
• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.
• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
• Credit Union of Colorado membership eligibility.

To learn more about State of Colorado benefits, please visit State of Colorado benefits

Description of Job

About The Work Unit

This work unit exists to be the central repository for all law enforcement records created by the Colorado State Patrol. This includes the day-to-day activities of maintenance, retrieval, protection, retention and destruction of agency law enforcement records.

Work Environment

• Office, sedentary, Monday-Friday during training. The first 10 weeks of training is in-person. Once training is completed, a hybrid option with at least two days a week in the office may be available based on business unit need.

Occupational Job Functions

Hearing - perceiving the nature of sounds. Used for those activities that require ability to receive detailed information through oral communication, and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
Near Acuity - Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.
Reaching - Extending hand(s) and arm(s) in any direction.
Handling - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
Fingering - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Talking - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

About The Job

Under the supervision of the records supervisor, this position serves in an semi-operational capacity as the central records technician. Learns to provide direct service internally to CDPS, criminal justice agencies, and District Attorneys. Learns to perform the day-to-day activities of the Central Records Unit including the maintenance, retrieval, protection, retention and destruction of agency records; ensures work quality and adherence to established written directives; and performs the more technical and complex tasks to the assigned area of responsibility.

Key Responsibilities

Records Management

Under general supervision, is responsible for learning confidential complex administrative work involving input, retrieval, research, update and filing, purging of criminal and other law enforcement records. Learns to work with multiple formats of documents including print, electronic and digital. May work closely with local, state and federal law enforcement agencies and judicial districts. This position responds to, and processes criminal justice records requests to include but not limited to: incident reports and subsequent documents, body-worn camera, in-car camera and other digital media; including the review and redaction for public release. Ensures the release of records in accordance with state and federal statutes. Collects fees for copies of reports, and prepares and issues receipts.

Liaison

Communicate appropriately with members, internal, and external partners using any available format. When required, attends hearings and provides complete and accurate testimony. Demonstrates an awareness of the cultural diversity of the community.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Note, to be considered for this position, you must meet the following option for consideration.

Minimum Qualifications

Education and Experience, Knowledge, Skills

Two years of professional records management experience handling confidential or sensitive information.
OR
A combination of related education and/or relevant professional records management experience handling confidential or sensitive information equal to two (2) years. If education is substituted for work experience, an unofficial transcript of the relevant education must be provided with your application.

Preferred Qualifications

• Experience with managing confidential law enforcement records.
• Experience working with audio/video editing software and redacting both audio and video.
• Experience utilizing various media players and platforms.
• Highly skilled in standard computer operating systems and software (Adobe Acrobat, Windows, Microsoft Office, Excel, Word, PowerPoint) with a strong ability to learn new software.
• High proficiency in the Google Workspace applications, including the cloud-based productivity and collaboration tools such as Gmail, Docs, Sheets, Slides and Meet.

Conditions of Employment

• Must be a Colorado resident at the time of application.
• Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search and drug testing.

Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Are you in need of an accommodation?

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at [e-mail].

Recruitment Timeline Information and Important Notices

• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum