CSP Electronic Media Records Technician

State-of-Colorado; Lakewood (CO); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Hybrid work arrangement

Paid leave and holidays

Retirement benefits (PERA)

Employee assistance program

Job summary

State of Colorado is seeking a Records Technician in the Colorado Department of Public Safety to learn the day-to-day activities of the Central Records Unit, including maintenance, retention and destruction of law enforcement records. You will process requests, perform redactions, and ensure compliance with statutes.

The role develops records management, liaison skills, and proficiency in standard software as part of a collaborative team in a hybrid work environment.

Qualifications

• Two years of professional records management experience handling confidential or sensitive information.
• Experience handling confidential law enforcement records is preferred.

Responsibilities

• Learn confidential administrative work involving input, retrieval, update and filing of records.
• Assist in the review and redaction for public release of records.
• Collaborate with internal and external partners and provide testimony when required.

Skills

Records management experience

Tools

Adobe Acrobat

Windows OS

Microsoft Office

Excel

Word

PowerPoint

Google Workspace

Job description

This position is only open to residents of the State of Colorado at the time of submitting your application.

An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.

Our Mission: Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision: Creating safer and more resilient communities across Colorado.

Our Core Values: Unity, Honor, Service

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!

Careers with a purpose:

If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!

We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.

You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Classification and Salary:

TECHNICIAN II
Anticipated Hiring Range: $21.33 - $24.95/hourly
Full Salary Range: $21.33 - $34.13/hourly

Unmatched Benefits:

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
• State contribution into Health Savings Account when enrolled in HDHP.
• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
• Paid medical leave benefits provided by the State of Colorado.
• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.
• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.
• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
• Credit Union of Colorado membership eligibility.

To learn more about State of Colorado benefits, please visit State of Colorado benefits.

About the Work Unit

This work unit exists to be the central repository for all law enforcement records created by the Colorado State Patrol. This includes the day-to-day activities of maintenance, retrieval, protection, retention and destruction of agency law enforcement records.

Work Environment

• Office, sedentary, Monday-Friday during training. The first 10 weeks of training is in-person. Once training is completed, a hybrid option with at least two days a week in the office may be available based on business unit need.

Occupational Job Functions:

• Hearing - perceiving the nature of sounds. Used for those activities that require ability to receive detailed information through oral communication, and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
• Near Acuity - Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.
• Reaching - Extending hand(s) and arm(s) in any direction.
• Handling - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
• Fingering - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
• Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
• Talking - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

About the Job

Under the supervision of the records supervisor, this position serves in an semi-operational capacity as the central records technician. Learns to provide direct service internally to CDPS, criminal justice agencies, and District Attorneys. Learns to perform the day-to-day activities of the Central Records Unit including the maintenance, retrieval, protection, retention and destruction of agency records; ensures work quality and adherence to established written directives; and performs the more technical and complex tasks to the assigned area of responsibility.

Key Responsibilities

Records Management

Under general supervision, is responsible for learning confidential complex administrative work involving input, retrieval, research, update and filing, purging of criminal and other law enforcement records. Learns to work with multiple formats of documents including print, electronic and digital. May work closely with local, state and federal law enforcement agencies and judicial districts. This position responds to, and processes criminal justice records requests to include but not limited to: incident reports and subsequent documents, body-worn camera, in-car camera and other digital media; including the review and redaction for public release. Ensures the release of records in accordance with state and federal statutes. Collects fees for copies of reports, and prepares and issues receipts.

Liaison

Communicate appropriately with members, internal, and external partners using any available format. When required, attends hearings and provides complete and accurate testimony. Demonstrates an awareness of the cultural diversity of the community.

Note, to be considered for this position, you must meet the following option for consideration.

Education and Experience, Knowledge, Skills

Minimum Qualifications

Two years of professional records management experience handling confidential or sensitive information.

OR A combination of related education and/or relevant professional records management experience handling confidential or sensitive information equal to two (2) years. If education is substituted for work experience, an unofficial transcript of the relevant education must be provided with your application.

Preferred Qualifications

• Experience with managing confidential law enforcement records.
• Experience working with audio/video editing software and redacting both audio and video.
• Experience utilizing various media players and platforms.
• Highly skilled in standard computer operating systems and software (Adobe Acrobat, Windows, Microsoft Office, Excel, Word, PowerPoint) with a strong ability to learn new software.
• High proficiency in the Google Workspace applications, including the cloud-based productivity and collaboration tools such as Gmail, Docs, Sheets, Slides and Meet.

Conditions of Employment

• Must be a Colorado resident at the time of application.
• Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search and drug testing.

Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Are you in need of accommodation?

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at [e-mail].

Recruitment Timeline Information and Important Notices

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
• Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive.
• Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.
• Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
• Application Tips: For an overview of State of Colorado application process and application tips, please view this video.
• Resumes, Cover Letters, or other documents submitted: will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
• Notifications: All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application. Include your current working email address on your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "[e-mail]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
• Comparative Analysis Steps: eSkill assessment, Structured application review by a panel of SMEs.

Important Notice:

Before submitting your application, you must complete all supplemental questions.

• To answer Question #1 in the Supplemental Questionnaire, please view the Body Worn Camera VIDEO.

Content Advisory:

The video includes continous and sudden camera movement and the footage may appear graphic, unfocused, or shaky. Please prepare yourself accordingly, if you are prone to motion sickness or sensitive to this type of content.