CSP Communications Branch Office Manager

State of Colorado; Denver (CO); On-site; USD 59,000 - 95,000; Full time

Benefits offered by this job

Medical and dental options

Disability and life insurance

Wellness program and health premium"

Job summary

The Colorado State Patrol Communications Branch is seeking an Office Manager to provide high‑level administrative and financial support to the Communications Director and five Regional Managers. You will perform budgeting, procurement, and reporting tasks to support statewide communications operations.

You will act as a de facto purchasing agent, manage payroll and budgets, and coordinate procurement for technical communication needs across CSP.

Qualifications

• Five years of relevant administrative or financial experience.
• Experience documenting and reporting program statistics and budgets.
• Ability to act as purchasing agent and manage reimbursements.

Responsibilities

• Assist the Communications Director and five Regional Managers with program support and reporting.
• Create and update systems to collect and report statistics for the Regional Centers.
• Track salary compensation and ensure accuracy of personnel pay spreadsheets.
• Oversee budget management for the Communications Branch and five Centers.
• Coordinate purchasing of communications equipment and manage vendor proposals.

Skills

Administrative support

Budgeting

Financial analysis

Procurement

Data/reporting

Tools

ProCard

Job description

Department Information

This position is open only to current Colorado state residents.

An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado.

Our Core Values - Unity, Honor, Service

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is dedicated to non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

At CDPS, our culture is driven by our commitment to creating a safer Colorado and guided by a public service focus. We strive to provide effective solutions and services to our fellow Coloradans. We model a culture of collaboration, innovation, and growth for our employees. We maintain a professional and inclusive workplace.

Careers With a Purpose

If you are passionate about public safety and public service, and are eager to dedicate your career to serving Coloradans, consider joining CDPS. Our team at CDPS consists of exceptional individuals and is an environment where you can challenge yourself and acquire new capabilities to build a rewarding and fulfilling career.

We are committed to providing public safety services to our communities including safety on our roads, preparing for and mitigating environmental disasters such as floods and wildland fires, disaster recovery, combating crime, promoting school safety, and victim services.

Classification And Salary

PROGRAM ASSISTANT II

Anticipated Hiring Range: $4,955 - $6,100/month; $59,460 - $73,200/year

Full Salary Range: $4,955 - $7,927/month; $59,460 - $95,124/year

Benefits

We provide a wide range of benefits to our employees.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
• Eligible employees receive Basic Life and AD&D insurance equal to their annual earnings subject to a minimum benefit of $50,000 and a maximum of $250,000. Basic Life and AD&D are provided by the State of Colorado at no cost to employees.
• The State of Colorado's Wellness Program, State of Health, is a no-cost, year-long program that supports an employee’s health and wellness goals. This program offers personalized health coaching, skill groups and more. Participants can earn a $20 per month health insurance premium discount.
• Through BenefitHub, State of Colorado employees have access to discounts, promotions and special programs from hundreds of retailers, restaurants, travel and entertainment venues throughout Colorado and across the country.
• State contribution into a Health Savings Account when enrolled in a High Deductible Health Plan.
• Eligible employees have access to medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
• We offer excellent retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.
• We provide generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.
• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
• Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
• We offer Credit Union of Colorado membership eligibility.

Description of Job

About The Work Unit

The mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways.

The CSP Communications Branch provides 24/7/365 emergency public safety communications to designated federal, state, and local agencies within Colorado. The Branch provides and manages the resources to accomplish this task.

Work Environment

• 100% in-person position
• Primarily 8:00 am – 5:00 pm work hours, Monday-Friday

About The Job

The CSP Communication Branch Office Manager provides support and assistance to the Communications Director and five (5) Regional Communication Center Managers in overseeing all aspects of Communications Branch functions. Provide high-level professional support and advanced financial analysis to the Communications Director, five Regional Communication Center Managers, and nine additional HQ FTEs (Project Management, CAD OIT, CJIS, GIS). Act as a business/financial analyst and de facto purchasing agent for the Branch and external units.

Key Responsibilities

• Assist the Communications Director in overseeing Communication Branch activities and program support, including providing program support to Statewide Regional Managers.
• Create and update appropriate systems, i.e. database, spreadsheet, and word processing documents to collect and report Regional Communication Center statistics and functions. Interpret CDPS policies, rules, guidelines that relate to the program on behalf of the Communications Director.
• Track and ensure accuracy of salary compensation aspects of the Communication Training Officer (CTO) program and all of its incentives.
• Analyze to ensure accuracy of internal personnel and pay spreadsheets for all Communications personnel.
• Manage the internal Communications Branch retention table and tracks hiring/probation completion rates.
• Research, compile, and analyze information required to assist the Communications Branch in maintaining technical communication needs statewide, including telephone systems and smartphones.
• Coordinate purchasing technical communication equipment for CSP, including new tower sites, improvement and/or repair of existing sites. Provide oversight of procurement of technical communication improvement projects. Review proposals, collaborate with technical advisors, and recommend action to award to specific vendors.
• Pay all invoices for services and supplies needed for operation of the Communications Branch, including copy machines, cell phones, building janitorial, landline phone charges, utilities, and office supplies.
• Allocate charges for all assigned ProCard and Travel card holders in US Bank. Provide monthly statements of expenses to the Director for signature and approval.
• Oversee the management of the operational and personal services budgets for the Communications Branch and five (5) Regional Communications Centers and the Computer Aided Dispatch program including monitoring and management of overtime expenditures and projections as related to the Branch's personal services budget.
• Coordinate billing user agencies for dispatch services, including deciding the appropriate route for processing funds or nonpayment, billing, and communication for those services rendered, and reports any issues to the Director.
• Execute IGA/IAA contract development and routing for external partner agencies.
• Act as the primary CSP liaison for the Federal IPP Collector system for receiving federal funds.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Note, to be considered for this position, you must meet one of the following options for consideration.

Proven Experience, Knowledge, Skills

• Five (5) years of relevant administrative or financial experience supporting an individual, team, program or organization.
• Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.

OR Education And Experience, Knowledge, Skills

• A combination of related education and/or relevant administrative or financial experience supporting an individual, team, program or organization equal to five (5) years.
• Please Note: This experience must be clearly documented on your application and the supplemental questions must be answered.

Preferred Qualifications And Competencies

• Contract management experience
• Memorandum of Understanding (MOU) management experience
• Strong organizational skills
• Critical thinking skills
• Written communication skills

Conditions of Employment

• Must be a Colorado resident at the time of application
• Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, reference checking and drug test.

Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish