CSBG Program Support Aide

Action Pathways, Inc.; Fayetteville (NC); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Zero-cost health, dental, vision, life insurance

Paid leave

Professional development & education assistance

Job summary

A community service organization is looking for a CSBG Program Support Aide in Fayetteville, NC. Responsibilities include greeting clients, assisting with applications, maintaining data records, and general office duties. The position requires a High School Diploma or GED, strong communication skills, and a typing speed of 50 WPM. Benefits include zero-cost health insurance, paid leave, and professional development assistance. Must pass a background check and drug screening.

Qualifications

• High School Diploma or GED required.
• Typing speed of 50 WPM.
• Strong communication skills necessary.

Responsibilities

• Greet visitors and direct inquiries.
• Assist with applications and verify eligibility.
• Enter and maintain data records.
• Support volunteer coordination activities.
• Prepare basic reports and documents.
• Perform general office duties.

Skills

Strong communication skills

Typing (50 WPM)

Bilingual (Spanish)

Education

High School Diploma or GED

Associate’s Degree

Job description

Now Hiring: CSBG Program Support Aide

Department: CSBG | Classification: Non-Exempt | Reports To: Program Manager | Pay: $15.50/hour

Schedule: Monday–Friday, 8 AM–5 PM (occasional evenings/weekends)

About The Role

Provide customer service and administrative support to ensure efficient program operations and assist clients with applications and services.

Key Responsibilities

• Greet visitors, answer phones, and direct inquiries
• Assist with applications and verify eligibility
• Enter and maintain data
• Support volunteer coordination and logs
• Prepare basic reports and documents
• Perform general office duties

Qualifications

Required:

• High School Diploma or GED
• 50 WPM typing
• Strong communication skills

Preferred:

• Associate’s Degree
• 6–12 months related experience
• Bilingual (Spanish)

Benefits

• Zero-cost health, dental, vision, life insurance
• Paid leave
• Professional development & education assistance

Conditions

Must pass background check, drug screening, physical; valid driver’s license required.

Equal Opportunity Employer

Action Pathways, Inc. does not discriminate based on protected status under applicable laws.