Cryostorage Operations & Records Specialist

Reprotech, LLC; Trumbull (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Reprotech, LLC is seeking a Cryostorage-Administrative Specialist to conduct day-to-day office activities supporting long-term reproductive tissue storage. Responsibilities include inventory management, shipping coordination, billing tasks, and customer communications, all within a regulatory framework.

The role requires strong organizational and communication skills, on-site presence, and the ability to work independently as part of the Biorepository team.

Qualifications

• Bachelor’s degree in a science-related field or equivalent experience.
• Experience in reproductive medicine, health sciences, or a related lab setting.
• Ability to read small print and perceive color differences.
• Ability to perform on-call responsibilities as required.
• Professional communication with clients (clinics) and patients.

Responsibilities

• Enter new and return inventory into inventory system.
• Review electronic files for testing and forms required for storage.
• Answer phone inquiries and coordinate shipments of Client Depositor specimens.
• Prepare shipping forms and documents; pack tanks and document transfers.
• Perform specimen pick-up/delivery and verify transfers.
• Manage accounts receivable/invoicing tasks; use Acumatica.
• Create UPS Airbills; assist with embryo/tissue ownership transfers.
• File maintenance/archiving of tank room documents; process inbound client documents.
• Monitor and document storage tank conditions; quarterly maintenance tasks.

Skills

Communication

Phone communication

Written communication

Organizational skills

On-call

Attention to detail

Customer service

Education

Science degree

Laboratory/repository experience

Tools

Acumatica

DocuSign

UPS shipping

Job description

Reprotech, LLC is seeking a Cryostorage-Administrative Specialist to conduct day-to-day office activities supporting long-term reproductive tissue storage. Responsibilities include inventory management, shipping coordination, billing tasks, and customer communications, all within a regulatory framework.

The role requires strong organizational and communication skills, on-site presence, and the ability to work independently as part of the Biorepository team.