Crushing & Screening Field Service Technician

Wagner Equipment; Aurora (CO); On-site; USD 34,440 - 54,497; Full time

Benefits offered by this job

Paid Time Off (PTO) up to 96 hours + 8

Medical, dental, and vision insurance

Retirement plans – 401K and Roth 401K

Tuition Reimbursement

Employee Assistance Program (EAP)

Discounted employee plans

Job summary

Wagner Equipment Co. in Colorado is seeking a full-time technician to perform service and repair on heavy equipment, including inspection, reporting, and parts management.

You will work closely with shop staff to diagnose issues, perform maintenance, and ensure customer requirements are met. Ideal candidates have 1+ year experience in heavy equipment repair, CAD/diagnostics knowledge, and strong customer service and administrative skills.

Qualifications

• High School diploma or GED required.
• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred.
• 1 year experience in heavy equipment, engine, or electric power generation system repair.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.

Responsibilities

• Prepares accurate and complete service reports and turns them in on time.
• Prepares inspection and appraisal reports.
• Correctly charges work to appropriate work order segments.
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on.
• Works in a cooperative manner with other team members to accomplish the goals of the shop and the company.
• Cleans, repairs, reconditions, and maintains equipment and component.
• Prepares, inspects, and operates machines prior to delivery.
• Removes, disassembles, assembles, and installs components and parts.
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order.
• Services and maintains equipment sold and/or owned by the company.
• Tests measures, and adjusts engine and machine systems and components.
• Diagnoses and troubleshoots machine and engine malfunctions and failures.
• Analyzes customer repair and maintenance requirements.
• Keeps up to date with developments in tooling, technologies, and systems.
• Uses safe working practices and follows all company safety requirements.
• Maintains a clean and organized work area.
• Performs maintenance activities on new and rebuilt/repaired equipment.
• Makes recommendations as to repairs meeting warranty criteria.
• Makes parts replacement decisions assuring optimum economic reusability.
• Other duties as assigned by manager.

Skills

Customer service

Administrative experience

Team collaboration

Education

High School or GED

Technical diesel/earthmoving repair schooling (preferred)

Tools

CAT Engine Tier 4 Emissions/Diagnostics

Electrical troubleshooting

Hydraulic troubleshooting

Welding and fabrication

Job description

Wagner Equipment Co. in Colorado is seeking a full-time technician to perform service and repair on heavy equipment, including inspection, reporting, and parts management.

You will work closely with shop staff to diagnose issues, perform maintenance, and ensure customer requirements are met. Ideal candidates have 1+ year experience in heavy equipment repair, CAD/diagnostics knowledge, and strong customer service and administrative skills.