Cruiseline Inbound Sales Agent (Work from Home)

Ezarly; United States; Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

No commute expenses

Work from home

Flexible schedule

Job summary

A leading customer service provider in the United States is seeking a highly skilled Customer Service Representative. In this role, you will respond to inquiries, provide excellent customer service, and resolve customer complaints from the comfort of your home. Candidates must pass a background check, have a quiet workspace, and possess a USB headset. Enjoy the flexibility of choosing your own schedule while eliminating commuting stress. This position is perfect for motivated individuals looking to establish themselves in the telecommunications industry.

Qualifications

• Must be able to pass a background check and drug screening.
• Must have a quiet, distraction-free work environment.
• Must have minimum computer specifications as needed by client.

Responsibilities

• Respond to general inquiries and provide excellent customer service.
• Research and resolve customer complaints.
• Transfer calls to Client customer service when required.

Skills

Excellent communication skills

Ability to resolve customer complaints

Time management skills

Job description

Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a representative, you’ll have the opportunity to work with leading brands, including Ezarly, from the comfort and safety of your own home.

Responsibilities:

• Respond to general inquiries and provide excellent customer service
• Describe booking options and explain billing processes
• Research and resolve customer complaints
• Transfer calls to Client customer service when required
• Perform additional services as mutually agreed upon by client

Requirements:

• Must be able to pass a background check and drug screening
• Must be able to work 15-20 hours a week (some clients have weekend requirements)
• Must have a quiet, distraction-free work environment
• Must have minimum computer specifications or better as needed by client (laptop or desktop)
• Must have a USB headset with microphone (required for certification training)
• Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
• Must have a phone service
• Must be able to purchase a call center noise-cancelling phone

Benefits:

• No commute or gasoline expenses
• Work from the comfort of your own home (even in your PJs!)
• Choose your own schedule and establish yourself in the customer service telecommunications industry
• Eliminate the stress of transportation, time commuting, and work clothes expenses