Cruise Ship Retail sales manager

Selective Crew; Miami (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

A major cruise line company seeks a Cruise Ship Retail Sales Manager to lead onboard retail operations. Responsibilities include driving sales, coaching a team of 10+, and ensuring high retail standards. Candidates should have over 2 years of management experience with substantial sales and the ability to work abroad for extended periods. This role promises a dynamic work environment aboard cruise ships.

Qualifications

• 2+ years of flagship retail store or department store management experience with annual sales exceeding $5 million.
• Experience in leading a large diverse retail sales team with a minimum of 10+ employees.
• Ability to live and work abroad on ships for 6 months continuously.

Responsibilities

• Provide leadership for Cruise Ships onboard retail shops and promote retailing standards.
• Motivate and coach sales teams to achieve sales and promotional targets.
• Lead a team of at least 10 people and manage inventory.
• Lead a team of 10+ members and develop talent.
• Maintain high visual merchandising standards onboard.
• Train staff on product knowledge, selling techniques, and asset protection.
• Manage inventory with emphasis on asset protection.
• Analyze sales and talent data and report to corporate.
• Collaborate with onboard management to influence decisions.

Skills

Strong interpersonal and leadership skills

Strong verbal and written English language skills

Proficiency in MS Excel

Proficiency in MS Word

Proficiency in MS Outlook

Proficiency in MS PowerPoint

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

About the job Cruise Ship Retail sales manager

Job Description

Provide leadership for Cruise Ships onboard retail shops to promote and model our high-quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement.

The Retail Manager must demonstrate honesty and integrity in all interactions.

What you will be doing:

• Motivate and coach sales to achieve/exceed sales and promotional targets.
• Create and execute plans to drive sales.
• Lead a team of minimum of 10+ people.
• Promote high-quality retailing standards.
• Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
• Train and coach sales team on Starboard’s standards – product knowledge, selling techniques, asset protection, and guest service.
• Manage inventory with an emphasis on asset protection.
• Analyze and report sales and talent data to a corporate office.

What we are looking for:

2+ years of flagship retail store, department store, or multi-unit retail management experience with annual sales of $ 5 million+.

2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.

Ability to:

• Live and work abroad on ships for 6 months continuously.
• Assess and develop talent, in order to build a future leadership pipeline.
• Build relationships at all levels of onboard management, in order to partner and influence business decisions.
• Manage time effectively through prioritization.

Skills:

• Strong interpersonal and leadership skills.
• Strong verbal and written English language skills.
• Proficiency in MS Excel, Word, Outlook, and PowerPoint.