Cruise & Hotel Booking Specialist | Remote

Professional Travel Hub; North Carolina; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Job summary

Professional Travel Hub is seeking a Cruise & Hotel Booking Specialist to help clients plan and secure memorable vacations. This fully remote role involves researching, recommending, and arranging cruises, hotels, and vacation packages with a focus on personalized service.

You will collaborate with leading travel suppliers, stay updated on industry trends, and handle inquiries and changes efficiently to ensure client satisfaction. A passion for travel and strong communication are essential.

Qualifications

• Excellent communication and customer service skills required.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Skills

Excellent communication

Customer service

Self-motivated

Attention to detail

Tools

Online booking platforms

Job description

Cruise & Hotel Booking Specialist | Fully Remote

Location: Remote (U.S.)

About Us:

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Job Description:

We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications:

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.