Cruise & Hotel Booking Specialist | Remote

Lever, Inc.; Charlotte (NC); Remote; USD 45,000 - 75,000; Full time

Job summary

Lever, Inc. is seeking a Cruise & Hotel Booking Specialist to join our fully remote team. You will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service.

Responsibilities include researching and booking cruises, hotels, and vacation packages; offering personalized recommendations; collaborating with travel suppliers on exclusive deals; and maintaining accurate booking records. A passion for travel and strong communication are essential.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create memorable experiences.
• Self-motivated with ability to work independently.
• Comfortable using online booking platforms and learning new software.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Skills

Excellent communication

Customer service skills

Self-motivated

Online booking platforms

Passion for travel

Tools

Online booking platforms

Job description

Cruise & Hotel Booking Specialist | Fully Remote

Location: Remote (U.S.)

About Us

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Job Description

We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.


• Provide personalized recommendations based on clients’ preferences and budgets.


• Work closely with top travel suppliers to secure exclusive deals and promotions.


• Stay informed on industry trends, travel policies, and supplier offers.


• Handle client inquiries, modifications, and cancellations in a professional and timely manner.


• Maintain accurate records of bookings and client interactions.


• Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.


• Excellent communication and customer service skills.


• Passion for travel and helping others create unforgettable experiences.


• Self-motivated with the ability to work independently.


• Comfortable using online booking platforms and learning new software.

$45,000 - $75,000 a year