Cruise & Hotel Booking Specialist | Fully Remote

Destination Careers; Oregon; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Travel perks: discounts and incentives

Training & Certification

Job summary

Destination Careers is seeking a Cruise & Hotel Booking Specialist to assist clients in planning and securing their dream vacations. This fully remote role offers opportunities to book cruises, hotels, and vacation packages with support from premier suppliers.

You will provide personalized recommendations, manage inquiries, and maintain accurate booking records while staying current on industry trends. Prior travel industry exposure is valued but not required.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

Responsibilities

• Research, plan, and book cruises, hotels, and vacation packages for clients.
• Provide personalized recommendations based on client preferences and budget.
• Collaborate with travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends and supplier offers.
• Handle client inquiries, modifications, and cancellations professionally and promptly.
• Maintain accurate records of bookings and client interactions.
• Participate in supplier trainings to enhance knowledge.

Skills

Customer service

Communication skills

Self-motivation

Online booking platforms

Sales experience

Job description

Cruise & Hotel Booking Specialist

Fully Remote

Location: Remote (U.S.)

About Us

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Job Description

We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients' preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

$45,000 - $65,000 a year

Compensation & Benefits

• Flexible Schedule: Work full-time or part-time from anywhere.
• Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
• Training & Certification: Gain access to ongoing education and industry support.