Cruise Crew Deployment Coordinator

Truelancer AI; United States; Remote; USD 52,000 - 82,000; Full time

Job summary

Truelancer AI is seeking a Deployment Administrator to support end-to-end deployment and mobilisation of crew for passenger cruise liners. You will coordinate crew movements, joining schedules and travel arrangements, ensuring travellers are report-ready and compliant with vessel requirements.

The role requires hands-on cruise operations experience, strong MS Office skills, and excellent communication. You will work with multiple stakeholders in a fast-paced maritime environment.

Qualifications

• Experience in passenger cruise liner operations or crew deployment.
• Experience coordinating international travel and deployments.
• Strong organizational and time-management abilities.
• Excellent written and spoken English.
• Ability to handle confidential crew information.

Responsibilities

• Coordinate end-to-end deployment and mobilisation of cruise crew to vessels and locations.
• Maintain records of crew assignments, joining dates, vessel details, and travel schedules.
• Arrange international flights, transfers, accommodation and other travel needs.
• Track itineraries and provide joining instructions to crew.
• Verify travel documents and deployment information are travel-ready.
• Collaborate with crew, cruise operations, agencies, HR and travel partners.
• Monitor flight schedules, changes, delays and cancellations affecting deployment.
• Escalate issues impacting joining dates and deployments.
• Maintain deployment trackers and crew databases using MS Office.
• Ensure confidentiality of crew and employment data.
• Develop knowledge of global ports, airports and travel routes.
• Support urgent deployment requirements and last-minute changes.
• Assist with additional administrative activities related to deployment.

Skills

Cruise crew deployment

International travel coordination

MS Office proficiency

Documentation & record management

Excellent communication

Time management

Tools

MS Office

Job description

Truelancer AI is seeking a Deployment Administrator to support end-to-end deployment and mobilisation of crew for passenger cruise liners. You will coordinate crew movements, joining schedules and travel arrangements, ensuring travellers are report-ready and compliant with vessel requirements.

The role requires hands-on cruise operations experience, strong MS Office skills, and excellent communication. You will work with multiple stakeholders in a fast-paced maritime environment.