Cruise Commercial & Travel Operations Director

Interval International, Inc.; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Interval International, Inc. is seeking a Director of Interval Travel Commercial Operations to lead Cruise and Hotel product lines, driving commercial performance, supplier strategy, and scalable operations.

This role partners across Sales, Revenue Management, Global Marketing, Digital, Technology, Finance, and Operations to align inventory with member demand and translate insights into measurable results. The Director will own revenue, bookings, conversion, margins, and forecasting within the

Qualifications

• Bachelor’s degree required; field related to marketing, business
• 10+ years of progressive leadership in cruise, travel, hospitality, or related industries
• Strong analytical, forecasting, pricing, and yield management capabilities

Responsibilities

• Lead outbound travel sales and customer service operations to drive bookings and conversion.
• Develop and mentor frontline agents and scalable processes, tools, and capabilities.
• Partner with Sales, Revenue Management, Marketing, Digital, Technology, and Finance to align inventory with demand.
• Own performance metrics including revenue, bookings, conversion, and profitability; drive action plans when needed.

Skills

Leadership

Strategic thinking

Stakeholder management

Analytics & forecasting

Communication

Education

Bachelor’s Degree in Marketing, Business Administration, Communications, or related discipline

Job description

Interval International, Inc. is seeking a Director of Interval Travel Commercial Operations to lead Cruise and Hotel product lines, driving commercial performance, supplier strategy, and scalable operations.

This role partners across Sales, Revenue Management, Global Marketing, Digital, Technology, Finance, and Operations to align inventory with member demand and translate insights into measurable results. The Director will own revenue, bookings, conversion, margins, and forecasting within the