Cruise Business Development Manager (USA Located)

OmniAccess; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Private health insurance

Flexible working hours

Trips to HQ Palma de Mallorca

Job summary

OmniAccess, a leading global provider of premium connectivity and cyber solutions, seeks a driven US cruise sales executive based in Miami or Fort Lauderdale. You will own the cruise market expansion across the USA, cultivate senior-level relationships, and manage long deal cycles from first contact to signed contracts.

Join a high-growth team with a strategic go-to-market focus, competitive compensation including commissions, and travel opportunities to support key accounts and industry events.

Qualifications

• 5+ years in B2B sales or business development in the cruise, maritime, or connectivity space.
• Knowledge of the cruise industry; contacts at major lines preferred.
• Technical background or fluency; able to discuss managed services or networks.
• Proven track record with complex, multi-stakeholder deals with long cycles and successful closes.
• Based in Miami or Fort Lauderdale, or willing to relocate.
• Regular travel is expected; travel costs covered by the company.

Responsibilities

• Own the pipeline: identify, qualify, and develop cruise accounts across the US.
• Build relationships with Directors, VPs, and C-level executives in cruise lines.
• Drive the full sales cycle from initial contact to contract signing.
• Maintain an airtight CRM for all conversations and opportunities.

Skills

B2B sales

Cruise industry knowledge

Technical background

Deal closing experience

Based in Miami/FTL

Travel

Job description

About OmniAccess

OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.

Company Description

OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience. In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries. Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology. With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams. As a global company with a local focus, we help make tomorrow’s possibilities today’s realities. This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support. At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.

About Marlink

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement. Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

Job Overview

We are looking for a driven sales executive to continue our expansion into the cruise market in the USA.

Your Mission

Based in Miami (or Fort Lauderdale), you'll lead OmniAccess's cruise business development efforts across the United States, covering the full spectrum from major cruise corporations to boutique and expedition operators.

You'll inherit a warm book of business with a deal already in motion, work alongside leadership who have deep industry relationships and will get you in the room, and have the autonomy to grow the market the way you see it.

Deals in this space range from $500K to multi-million dollar managed services contracts. Cycles run 6 to 12 months. The expectation is that you know how to work a long-game deal and close it. You’ll be supported by our COO who is based in Miami and from the Cruise industry and can assist you in getting up to speed and help in the sales process.

As the US presence grows, so does your role. There is a clear path to leading a team.

Key Responsibilities

Own the pipeline

• Identify, qualify, and develop new cruise accounts across the US market, large lines and boutique operators alike.
• Take over and advance an existing pipeline.
• Drive the full sales cycle from first conversation to signed contract.
• Keep CRM airtight, every conversation, every opportunity, every stage.

Build the relationships

• Leverage your industry network and develop new relationships at the Director, VP and C-level within cruise lines.
• Represent OmniAccess at industry events, trade shows, and expert panels (Seatrade, Cruise360, etc.).
• Partner with our Solutions Architecture and Sales Engineering teams to craft proposals that actually win.

Drive the strategy

• Feed market intelligence back to the team, what are customers asking for, what are competitors doing, where's the next opportunity?
• Contribute to the US go-to-market strategy and help shape how OmniAccess positions itself in the cruise segment.
• Report regularly to leadership on pipeline status, opportunities, and market dynamics.

If you've been waiting for a role where you can actually build something — not just execute someone else's playbook — we'd like to talk.

Minimum Requirements

Who You Are: Qualifications And Experience

• Have 5+ years in B2B sales or business development in the cruise, maritime, or connectivity space.
• Know the cruise industry, ideally you have contacts at Royal Caribbean, MSC, Norwegian, Windstar, or similar.
• Have some technical background or fluency: you don't need to be an engineer, but you can hold your own in a conversation about managed services or networks.
• Have a track record of working complex, multi-stakeholder deals with long cycles, and closing them.
• Are based in Miami or Fort Lauderdale, or ready to be.
• Regular travel is expected (as required to perform duties when necessary and approved). Travel costs and accommodation covered by the company

Desired requirements

• Have experience selling managed network, SD-WAN, cybersecurity, or IT managed services.
• Are known at the industry events, someone who walks into Seatrade and gets recognized.

Why Join Us

• Full-time, permanent position with competitive salary
• Performance-based commission (structure discussed during interview process)
• Flexible working hours
• Access to private health insurance from day one.
• Be part of a 2025 Certified Great Place to Work®
• Trips to our HQ in Palma de Mallorca.
• Opportunity to lead a strategic exploration unit within a global leader in maritime and enterprise communication solutions.
• The mandate of a domain leader with real P&L ownership, the reach of a global organisation and a direct line to the Chief Product Officer.
• Continuous training and growth opportunities as the company expands.
• Career Growth:An opportunity to work in a high-growth area within a leading network solutions provider.
• Innovation-Driven Environment:Be part of Marlink’s commitment to delivering next-generation solutions in connectivity and digital transformation.
• Global Exposure:Work with diverse, talented teams across different regions and sectors.
• Professional Development:Access to training, conferences, and resources to enhance skills and knowledge.

OmniAccess is an equal opportunity employer committed to building a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status, has fair and equal access to opportunities for growth, development, and success.

We expressly encourage applications from qualified persons with disabilities. As part of our commitment to full inclusion, OmniAccess will assess and provide reasonable accommodations or adjustments, where needed and appropriate, and in accordance with applicable law, to ensure equal participation in the recruitment process, including applications, interviews, assessments and onboarding, as well as, where applicable, the performance of the essential functions of the role.

Candidates who require a reasonable accommodation or adjustment during the recruitment process may contact our HR team confidentially at [e-mail]. Any information shared will be voluntary, treated confidentially and used only to manage the requested accommodation or adjustment and/or to comply with applicable legal obligations.

We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, skills, merit and alignment with the requirements of the role, ensuring a transparent and merit-based selection process for every candidate.

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