CRT Field Rehab Tech: Power Wheelchairs

Reliable Medical; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Generous Paid Time Off

Professional Development Opportunities

Retirement Savings Plan

Wellness Programs

Inclusive and Diverse Workplace

Volunteer Opportunities

Employee Recognition Programs

Parental and Childbirth Leave

Job summary

Reliable Medical is seeking a Rehab Technician to join the Complex Rehab Technology team. You will assemble, maintain, and repair power wheelchairs, seating systems, and other assistive devices, delivering and setting up equipment at various locations.

In this role you will perform field repairs, communicate with the service team, provide excellent customer service, and participate in ongoing education to enhance your skills in CRT.

Qualifications

• High School Diploma or equivalent.
• DME/CRT experience is highly preferred.
• Must possess a valid driver’s license.
• Clean driving record acceptable to our auto insurance carrier.
• Must be 21 years or older to drive a company vehicle.
• Excellent customer-facing skills and comfort in working with people with disabilities.

Responsibilities

• Deliver and set up new and loaned medical equipment at various locations.
• Perform necessary adjustments and repairs to equipment in the field.
• Maintain clear and effective communication with the service team to coordinate deliveries and address issues.
• Provide excellent customer service, ensuring comfort and satisfaction for people with disabilities.
• Be willing to learn to use handheld and Bluetooth application programmers for power wheelchairs.
• Upload and send documents to appropriate personnel.
• Participate in annual education programs to support growth in the field.
• Perform warehouse duties including inventory counts and organization.
• Perform other duties as assigned by management.

Skills

Excellent customer service

Driver's license

Manual dexterity

Ability to lift heavy equipment

Education

High School Diploma or equivalent

DME/CRT experience preferred

Tools

Handheld programming devices

Bluetooth programming

Job description

Reliable Medical is seeking a Rehab Technician to join the Complex Rehab Technology team. You will assemble, maintain, and repair power wheelchairs, seating systems, and other assistive devices, delivering and setting up equipment at various locations.

In this role you will perform field repairs, communicate with the service team, provide excellent customer service, and participate in ongoing education to enhance your skills in CRT.