Crowd Control Specialist - Casino Security

188 Tejon Gaming Authority; United States; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Career development

Descripción de la vacante

Be Iconic’s team seeks a vigilant security professional to deter aggression, protect guests and staff, and maintain a safe casino floor. You will quickly assess situations, apply de-escalation techniques and act to preserve life and property.

The role requires standing for long shifts, night work and adaptation to a high‑noise environment. Duties include escorting unruly patrons, completing incident reports, and cooperating with law enforcement when needed.

Formación

• High school diploma.
• 5 to 7 years of proven experience as a Bouncer or similar.
• Must be at least 21 years of age.
• Formal civilian-related security training is preferred.
• Refined crowd management and problem‑solving abilities.
• Unrivaled observational and conflict management skills.
• Capacity to be stern, as required.
• Excellent verbal communication abilities.
• Physically agile with impeccable reflexes.
• Surveillance skills and detail orientation.
• Integrity and professionalism.
• Possess great physical stamina.

Responsabilidades

• Maintain orderliness and etiquette in all applicable vicinities.
• Observe for signs of crime or disorder and investigate disturbances.
• Act lawfully in direct defense of life or property.
• Face difficult situations, including physical and verbal altercations, shootings and theft.
• Escort unruly patrons outside of establishment when needed.
• Use problem-solving skills to handle disagreements and/or to resolve any problematic issues.
• Determined when situations warranted police intervention and cooperated with officers upon their arrival.
• Protect company’s property and staff by maintaining a safe and secure environment.
• Complete an incident report for any verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other.
• Other duties as assigned.

Conocimientos

Crowd management

Conflict management

Verbal communication

Observational skills

Problem-solving

Physical stamina

Integrity & professionalism

Surveillance skills

Firmness

Educación

High school diploma

Descripción del empleo

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

This position is responsible for making sure patrons are not acting aggressively or destructively, and to protect staff, property and equipment from damage. The ideal candidate must be able to determine what to do quickly before a situation gets out of control and use his/her problem-solving skills to resolve all issues.

• Maintain orderliness and etiquette in all applicable vicinities.
• Observe for signs of crime or disorder and investigate disturbances.
• Act lawfully in direct defense of life or property.
• Face difficult situations, including physical and verbal altercations, shootings and theft.
• Escort unruly patrons outside of establishment when needed.
• Use problem-solving skills to handle disagreements and/or to resolve any problematic issues.
• Determined when situations warranted police intervention and cooperated with officers upon their arrival.
• Protect company’s property and staff by maintaining a safe and secure environment.
• Complete an incident report for any verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other.
• Other duties as assigned.

Qualifications

• High school diploma.
• 5 to 7 years of proven experience as a Bouncer or similar.
• Must be at least 21 years of age.
• Formal civilian-related security training is preferred.
• Refined crowd management and problem‑solving abilities.
• Unrivaled observational and conflict management skills.
• Capacity to be stern, as required.
• Excellent verbal communication abilities.
• Physically agile with impeccable reflexes.
• Surveillance skills and detail orientation.
• Integrity and professionalism.
• Possess great physical stamina.

Work Environment

• Duties and responsibilities are typically performed on the Casino Floor in a fast‑paced, guest‑smoking environment, with constant exposure to general public and excessive noise.
• Must be willing to work nights and weekends.
• While performing the duties of this job, the employee is frequently required to stand and/or walk around the property.
• The employee must frequently lift and/or move up to 70 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!