Crowd Control Specialist - Casino Security

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking Discounts

Discretionary annual bonus program

Training and Leadership development

Wellness programs

Team Member Resource Groups

Recognition programs

Job summary

Hard Rock Atlantic City, operated by Seminole Hard Rock Support Services, is seeking a security professional to provide coverage for patrons and team members, ensuring safety and asset protection while maintaining a guest-oriented demeanor.

You will assist with inquiries, prepare incident reports, coordinate emergencies, and promote responsible gaming and alcohol service by discreetly notifying managers of concerns. This full-time role includes benefits and growth opportunities.

Qualifications

• Provide security coverage for patrons and team members.
• Prepare detailed incident reports.
• Assist in coordinating and resolving emergencies.
• Promote responsible gaming and responsible alcohol service by discreetly notifying managers.

Responsibilities

• Assist patrons with inquiries and directions.
• Prepare detailed incident reports in a clear and precise manner.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to responsible gaming and alcohol service by notifying appropriate managers.

Skills

Customer service

Incident reporting

Emergency coordination

Guest oriented service

Job description

Job Description

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members.

Safeguards the assets of the organization, as well as those of its guests and team members.

Promotes an outgoing, friendly guest-oriented demeanor at all times.

ESSENTIAL JOB FUNCTIONS

• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Other duties as assigned.

BENEFITS INCLUDE

• Paid Time Off
• Holiday Pay
• Free Meals
• Free Uniforms
• Free Parking Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs

Pay rate: $19.00

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!