Cross Connection Coordinator

Veolia North America, LLC; Hyannis (MA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Veolia North America, LLC in Hyannis, MA is seeking a Cross-Connection Control Coordinator to oversee the local cross-connection program, perform backflow surveys, test devices, and manage regulatory paperwork.

The role requires DEP certifications, strong communication and GIS skills, and the ability to coordinate with customers and contractors to ensure safe water supply and compliance.

Qualifications

• High School Diploma/GED is required.
• 2 years of cross-connection/backflow testing experience.
• Massachusetts DEP Cross Connection Surveyor and Backflow Tester certifications are required.

Responsibilities

• Determine need for backflow protection and location for premises.
• Administer the Cross Connection Program to ensure compliance with state/local regulations.
• Conduct service inspections to verify installation of an approved backflow assembly and initial testing scheduling.
• Send notices to customers and record test results in the work management system.
• Terminate water service for non-compliance with the program.
• Maintain and improve program records and GIS integrity.
• Schedule workloads, coordinate onsite inspections and deadlines with customers.
• Review distribution system plans for required cross-connection modifications.
• Monitor contractor work to ensure program implementation.
• Process billing information related to program charges.
• Operate digital devices and software to communicate and record work.
• Perform field inspections of the distribution system.

Skills

Cross-connection surveys

GIS data collection

Communication skills

Organization skills

Digital tools proficiency

Office software familiarity

Education

High School Diploma/GED

Job description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

The Cross-Connection Control Coordinator is responsible for overseeing the Hyannis Water Systems Cross Connection Control Program that consists of performing cross connection surveys to prevent the backflow of contaminated water, the testing of backflow prevention devices and performing all administrative work associated with monitoring, scheduling, tracking, and coordinating a Cross Connection Control Program.

Ensures WRWS compliance with all Massachusetts Department of Environmental Protection Cross Connection and Backflow Regulations.

Primary Duties/Responsibilities

• Determine need for backflow protection, approved assembly selection, and specific location for premise isolation for new and remodeled construction. Conduct ongoing determination surveys on existing service connections and associated facilities/residence while prioritizing highest degree of health hazard.
• Administer the Cross Connection Program to ensure that all cross connections are eliminated or protected and to ensure compliance with state and local regulations.
• Conduct Service Inspections for new or previously inactive service connections to verify installation of an approved backflow assembly and confirm initial assembly testing has been scheduled or completed.
• Send Notice to Test communications to customers. Receive, review, and record test results in work management system. Take further action as required by the Company's Cross-Control Program.
• Terminate water service for failure to comply with Company's Cross-Connection Control Program
• Produce, distribute, and maintain appropriate records for cross connection control assemblies and associated test records. Maintain and improve program record keeping database and GIS integrity.
• Schedules and prioritizes workload and sets compliance deadlines, coordinates onsite inspections to ensure proper installation of approved devices and to ensure the need for backflow protection, schedules, and coordinates activities with customers.
• Reviews water distribution system plans and installations and advises regarding necessary modifications to plans and installations for compliance with cross-connection control program as appropriate.
• Monitors and inspects the work of contractors, builders, vendors, and the like regarding the Company's cross-connection control program implementation.
• Processes billing information as pertains to charges or fees assessed to customers.
• Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.
• Perform all job responsibilities and duties in compliance with all safety, health, environmental, and security laws, rules, policies, programs, and training.
• Perform Distribution System field inspections.
• Performs similar or less skilled work as assigned.

Qualifications

Education/Experience/Background

• High School Diploma/GED is required.
• 2 years of experience performing cross-connection/ backflow testing duties.

Knowledge/Skills/Abilities

• Ability to perform cross connection surveys at all types of businesses under varying conditions.
• Ability to use GIS and obtain GPS data points for system upgrades.
• Good communications skills, both oral and written.
• Good organization, interpersonal, and problem-solving skills.
• Ability to function in the digital world, using computer, laptop, tablet, smart phone devices and software to communicate and perform and record work.
• Proficiency with business office computing systems.

Required Certification/Licenses/Training

• Massachusetts DEP Certified Cross Connection Surveyor required.
• Massachusetts DEP Certified Backflow Prevention Device Tester required.
• Massachusetts DEP Grade 2 Distribution or Treatment Operator's certification.
• Must possess and maintain a valid state driver's license.
• Willingness to obtain further certifications as required.

Physical Requirements

• Ability to transport up to 50 lbs. in repetitive motions, operate in inclement weather, and enter/exit manholes.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; climb stairs or ladders; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
• Specific vision abilities required by this job include ability to distinguish color, close vision, and distance vision.

Additional Information

Pay Range

$28.00 to $32.00 per hour.

Benefits

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

Equal Opportunity Employer

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.