Cross-Borough Operations Coordinator

Family Representation, Inc.; New York (NY); On-site; USD 73,000 - 75,000; Full time

Benefits offered by this job

Travel between NYC locations

Full-time role

Job summary

The Center for Family Representation Inc. (CFR) in Manhattan, NY is hiring a Field Operations Administrator to provide hands-on operational support, courier services, IT and facilities help across four NYC boroughs.

This full-time role requires reliability, organization, and readiness to travel daily between sites to keep offices running smoothly while supporting leadership and staff.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum 2 years of experience in operations, facilities, office support, courier services, or IT support.
• Basic knowledge of computer systems, printers, mobile devices, and office technology.
• Strong customer service and communication skills.
• Ability to travel regularly throughout four NYC boroughs during the workday.
• Ability to lift and transport boxes or equipment up to 40 pounds.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Valid driver’s license preferred but not required.
• Familiarity with Microsoft Office and Google Workspace preferred.

Responsibilities

• Transport documents, equipment, and supplies between NYC locations.
• Deliver time-sensitive materials securely and professionally.
• Maintain delivery logs and chain-of-custody when required.
• Assist with office setup and distribution of materials for meetings and events.
• Assist staff with basic operation/troubleshooting of laptops, phones, printers.
• Deploy new or replacement laptops and phones to staff.
• Set up workstations, monitors, docking stations, laptops, and peripherals.
• Escalate complex technical issues to IT.
• Track support requests and inventory of technology equipment.
• Assist with onboarding and offboarding technology setup for employees.
• Ensure office spaces remain organized, stocked, safe, and operational.
• Monitor and replenish office supplies and materials.
• Coordinate minor facilities issues with building management and vendors.
• Support conference room readiness and shared workspace organization.
• Provide general operational support to leadership and administrative teams.

Skills

Customer service

Communication

Time management

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Google Workspace

IT basics

Job description

The Center for Family Representation Inc. (CFR) in Manhattan, NY is hiring a Field Operations Administrator to provide hands-on operational support, courier services, IT and facilities help across four NYC boroughs.

This full-time role requires reliability, organization, and readiness to travel daily between sites to keep offices running smoothly while supporting leadership and staff.