Cross-Border Program Manager: Grow Revenue & CX

Amazon Inc.; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Amazon (China) Holding Company Limited in Seattle is seeking a seasoned Program Manager to drive Cross Border initiatives, owning BU goals and coordinating cross-functional teams to improve performance and deliver scalable solutions.

You will dive deep to identify root causes, eliminate defects, and collaborate with upstream partners while employing data insights to influence strategy and decisions. Strong Excel/SQL skills and English communication are essential for stakeholder engagement.

Qualifications

• 3+ years of program or project management experience.
• Experience in developing SOP to build mechanism for complicated working process.
• Experience using data to influence business decisions.
• Experience working with cross-functional teams.
• Experience interpreting data and making business recommendations.
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels.

Responsibilities

• Own BU level goals and work with various teams to drive continuous improvement towards the goals.
• Dive deep, find root causes and build solutions.
• Eliminate defects through engaging with upstream teams for upstream solution update.
• Consider scalability in solution building.
• Be creative with new initiatives.
• Stakeholder engagement.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

English communication

Tools

Excel

SQL

Job description

Amazon (China) Holding Company Limited in Seattle is seeking a seasoned Program Manager to drive Cross Border initiatives, owning BU goals and coordinating cross-functional teams to improve performance and deliver scalable solutions.

You will dive deep to identify root causes, eliminate defects, and collaborate with upstream partners while employing data insights to influence strategy and decisions. Strong Excel/SQL skills and English communication are essential for stakeholder engagement.