Cross-Border Logistics Strategy Advisor

Federal Express Corporation; Pittsburgh (Allegheny County); Hybrid; USD 116,000 - 210,000; Full time

Job summary

Federal Express Corporation is seeking an Industry Verticals Advisor to develop and execute product strategies for Southern Border and Cross-Border logistics, collaborating with customers, Sales, Marketing, Operations, and Technology to deliver innovative, customer-focused solutions.

The role requires strong cross-border logistics expertise, program management, and the ability to drive measurable business outcomes through integrated go-to-market strategies and analytics-driven decision making.

Qualifications

• Direct experience in cross-border logistics, international transportation, customs operations, trade compliance, or global supply chain management.
• Experience developing and executing product strategies that deliver measurable customer and business results.
• Proven project and program management experience leading large, complex cross-functional initiatives.
• Demonstrated ability to solve complex business problems and develop innovative customer solutions.
• Proven track record driving growth, customer satisfaction, operational efficiency, or revenue improvement initiatives.
• Experience developing and supporting marketing, sales, and go-to-market strategies.
• Strong analytical skills including business case development, forecasting, financial analysis, KPI measurement, and performance reporting.
• Ability to analyze and interpret data to generate actionable business insights and strategic recommendations.
• Experience gathering customer insights and translating business needs into scalable solutions.
• Strong understanding of U.S.-Mexico trade flows, customs processes, border operations, and international logistics networks.
• Excellent communication, presentation, stakeholder management, and collaboration skills.
• Demonstrated ability to work effectively across highly matrixed organizations.

Responsibilities

• Support the development and execution of product strategies and roadmaps for Southern Border and Cross-Border logistics solutions.
• Partner with customers and internal stakeholders to identify business challenges and develop innovative customer-focused solutions.
• Apply customer-centered design principles to improve customer experience and create competitive differentiation.
• Develop and support go-to-market, marketing, and sales strategies that drive customer adoption and revenue growth.
• Conduct market, competitive, regulatory, and economic analyses to identify opportunities and business risks.
• Build business cases, forecasts, and performance metrics to support investment decisions and product prioritization.
• Lead and execute complex cross-functional projects and programs from concept through implementation.
• Collaborate with Product, Sales, Marketing, Operations, Customs, and Technology teams to deliver strategic initiatives.
• Utilize analytics and data insights to identify trends, measure results, and recommend continuous improvements.
• Serve as a subject matter expert on cross-border transportation, customs requirements, trade compliance, and international logistics.
• Drive accountability for achieving customer, operational, and business performance objectives.
• Perform other duties as assigned.

Skills

Cross-border logistics

Program management

Data analysis

Stakeholder management

Agile methodologies

Communication

Strategic thinking

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

Federal Express Corporation is seeking an Industry Verticals Advisor to develop and execute product strategies for Southern Border and Cross-Border logistics, collaborating with customers, Sales, Marketing, Operations, and Technology to deliver innovative, customer-focused solutions.

The role requires strong cross-border logistics expertise, program management, and the ability to drive measurable business outcomes through integrated go-to-market strategies and analytics-driven decision making.