CRO LEAD TECHNICIAN ENGINE SHOP

Airborne Maintenance & Engineering Services; Wilmington (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

A leading maintenance services provider located in Wilmington, Ohio is hiring a Lead CRO Technician. This role involves mentoring technicians, setting shop priorities, and assigning tasks to ensure efficient workflows. Responsibilities include working on billable customer jobs and addressing customer service inquiries. A high school education is required along with preferred experience in aircraft maintenance duties. Competitive compensation and a respectful workplace environment are offered.

Qualifications

• High School education is required.
• Preferred certifications in aircraft maintenance duties.
• Experience mentoring technicians or lead roles helpful.

Responsibilities

• Lead and mentor technicians for optimal performance.
• Assign tasks to ensure an efficient workflow.
• Field customer service questions related to Power BI.
• Manage return to service of shop items.

Skills

Mentoring

Power BI

Customer service

Team leadership

Task assignment

Education

High School

Job description

Description

The lead CRO technicians work directly with supervisors and technicians they lead. They mentor employees to encourage technician growth and compliance.

The purpose of the lead position is to help set priorities in the shop and assign tasks to ensure a good workflow of shop.

• Working billable customer jobs
• Provide training and mentorship to technicians
• Power BI and fielding customer service questions from customers
• Return to service shop items

Qualifications

Education

High School (required)

Licenses & Certifications

Aircraft maint duties (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.