CRO Consultant (East Coast, USA)

REO Digital Limited; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking customer experience agency as a CRO Consultant, where you will collaborate with top talent and leading brands. This remote role offers the chance to lead optimisation strategies, conduct analyses, and ensure client objectives are met with strong ROI. You'll be the primary contact for clients, managing communications and expectations while working in a sociable and friendly team. With flexible hours and generous holiday policies, this position is perfect for those who thrive in a dynamic environment and are eager to contribute to innovative projects.

Benefits

30 days holiday including birthday off

3 days off over Christmas

Flexible hours

Sociable and friendly team

Qualifications

• Proven experience in time management of complex and varied tasks.
• Excellent communicator with the ability to adapt communication style.

Responsibilities

• Lead weekly status calls and strategy sessions with clients.
• Translate hypotheses into clear briefs for designers and engineers.

Skills

Problem-solving skills

Time management

Communication skills

Detail-oriented

Commercial awareness

Project management

Curiosity and self-development

Optimisation knowledge

UX and UI knowledge

Experience with AB testing tools

Tools

Google Analytics

Adobe Analytics

Content Square

Job description

This role is a remote position, but we require the candidate to be located in the Eastern Time Zone of the USA.

Do you want to work for one of the leading customer experience agencies in the UK, working alongside the industry's top talent where you will have the opportunity to learn and grow professionally?

We are growing and we need a CRO Consultant to join our market-leading team. You will be a member of the CRO team working with leading brands across a variety of industries.

Skills, Knowledge & Experience

As an Optimisation Consultant, you will be working closely with our clients and internal teams to successfully deliver optimisation initiatives. In conjunction with each client, you will be leading and executing their optimisation strategy. You will gather requirements, conduct analysis, and deliver an agreed strategy that will deliver the expected client outcomes.

You will:

• Act as the client's primary point of contact for day-to-day activities.
• Lead weekly status calls and strategy sessions and provide insights, ideas, and results that will inform future optimisation activities.
• Ensure that all activities deliver against the client's objectives and deliver a strong ROI.
• Translate hypotheses into clear briefs for designers and solutions engineers.
• Manage workload and deadlines through the use of agile methodologies including stand-ups, Kanban boards, and weekly planning meetings.

Requirements & Personal Characteristics

• Takes initiative and is able to work independently (remotely).
• Problem-solving skills and presence of mind.
• Proven experience in time management of complex and varied tasks.
• Excellent communicator with the ability to adapt communication style based on the audience.
• Positive approach and body language.
• Naturally curious with a desire for self-development.
• Detail-oriented.
• Commercial awareness.
• Interest in project management.
• Knowledge of optimisation, UX, and UI.
• Experience using AB testing tools for analysis.
• Knowledge of analytics and DXP solutions, such as GA, Adobe Analytics, and Content Square.
• Enjoy working in cross-functional teams.
• Flexible hours.
• Sociable, friendly team.
• 30 days holiday, including your birthday off and 3 days over Christmas.