CRMA Resident Services Coordinator

Woodlands-Senior-Living-1; Waterville (ME); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Weekend shift differentials

Vacation and holiday pay

Perfect attendance bonus

Referral bonus

Tuition assistance

Health, dental, vision and supplements

401(k) savings and investment plan

Job summary

Woodlands Senior Living in Maine is seeking a Resident Services Assistant. The role supports pre-admission information, medication coordination, and care plan administration to enhance resident well‑being.

You will coordinate physician orders, schedule appointments, and ensure accurate data entry in care management systems, while maintaining compliance with clinical protocols.

Qualifications

• Must hold an active CRMA certification
• Must be 18 years of age
• Must provide proof of immunization/immunity to MMR and Varicella (and influenza during flu seasons)
• A current, valid Maine driver’s license and satisfactory driving record may be required
• Strong command of the English language with the ability to follow oral and written instructions with precision

Responsibilities

• Coordinate receipt of pre-admission resident care information (physician orders, H&P, standing orders)
• Coordinate completion of monthly progress notes and service plan updates
• Schedule/manage resident medical and other appointments
• Complete and transmit pharmacy orders/reorders and track timely provision of medications
• Notify physician of significant changes in resident status as directed
• Transcribe physician orders (scheduling, cross references, signatures)
• Enter data in clinical software (physician orders, resident face sheet, MDS-RCA, service plans)
• Fulfill staff responsibilities to meet service levels

Skills

CRMA certification

Job description

Description

Do you have experience as a CRMA and are looking for the next step? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!

Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.

What you will do as a Resident Services Assistant:

• Coordinate receipt of pre-admission resident care information such as physician orders, H&P, standing orders.
• Coordinate completion of monthly progress note including significant changes and implementation of the service plan. May be responsible for completion of some monthly progress notes as assigned.
• Schedule/manage resident medical and other appointments.
• Complete and transmit pharmacy orders/reorders. Tracks orders/reorders to ensure timely provision of medication to residents.
• Provide physician notification of significant changes in resident status as directed by nurse when available or as needed.
• Transcribe physician orders (including any scheduling, cross reference updating, or signatures required).
• Performs clinical software data entry including physician orders, resident face sheet, MDS-RCA and service plans.
• Performs staff responsibilities as needed to fulfill required service levels.

The benefits to join the team:

• Weekend shift differentials to thank you for being flexible with your schedule
• Vacation and holiday pay because you deserve time to relax and recharge
• Perfect attendance bonus to recognize your dedication and commitment
• Referral bonus to show our appreciation for seeking new team members
• Tuition assistance because we believe in the investment of your growth and success
• Health, dental, vision and supplemental benefits to support your health
• 401(k) savings and investment plan to prepare for your future

Requirements

What you’ll bring to the role:

• Must hold an active CRMA certification
• Must be 18 years of age
• Must provide proof of immunization/immunity to MMR and Varicella (and influenza during flu seasons)
• A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required
• Strong command of the English language with the ability to follow oral and written instructions with precision