CRM Training & Adoption Specialist

VEGA Americas Internal Applications; Mason (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

VEGA Americas Internal Applications is seeking a training specialist to educate users on software usage and CRM practices. The role includes hands-on training, troubleshooting, and collaborating with the Global CRM team to ensure smooth operations across branches.

The ideal candidate will have an associate degree, at least six months of related experience, and strong communication skills to support users and improve CRM performance.

Qualifications

• Associate degree or equivalent from a two-year college.
• Six months of related experience required.
• Strong communication and training skills.

Responsibilities

• Train users on software usage and best practices.
• Train users on VEGA's CRM App and best practices.
• Travel to branch offices to train and support users.
• Test software for quality control and new functions.
• Maintain CRM software and user services (configurations and apps).
• Provide updates and support to users via various channels.

Skills

CRM training

User support

Training delivery

Education

Associate degree

Tools

VEGA CRM

Job description

VEGA Americas Internal Applications is seeking a training specialist to educate users on software usage and CRM practices. The role includes hands-on training, troubleshooting, and collaborating with the Global CRM team to ensure smooth operations across branches.

The ideal candidate will have an associate degree, at least six months of related experience, and strong communication skills to support users and improve CRM performance.