CRM Techno Functional

Live D365; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Live D365 is seeking a Dynamics 365 CRM Consultant to lead and support CRM implementations and upgrades across client environments.

You will customize and configure CRM entities, workflows, and plugins, translate business requirements into functional solutions, and collaborate with stakeholders to document needs. The role also involves integrating Dynamics CRM with Power Platform and providing user training and post-go-live support.

Responsibilities

• Lead and support Dynamics 365 CRM implementations and upgrades
• Customize and configure CRM entities, workflows, and plugins
• Translate business requirements into functional and technical solutions
• Collaborate with stakeholders to gather and document requirements
• Integrate Dynamics CRM with other systems using Power Platform or third-party tools
• Provide user training, documentation, and post-go-live support

Job description

Key Responsibilities:

• Lead and support Dynamics 365 CRM implementations and upgrades
• Customize and configure CRM entities, workflows, and plugins
• Translate business requirements into functional and technical solutions
• Collaborate with stakeholders to gather and document requirements
• Integrate Dynamics CRM with other systems using Power Platform or third-party tools
• Provide user training, documentation, and post-go-live support