Dynamics 365 CRM.

Live D365; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Live D365 is seeking a Dynamics 365 CRM professional to translate business requirements into functional CRM solutions, configure and customize Sales, Customer Service, and Marketing modules, and conduct testing and training. You will work with technical teams on integrations and document business processes and specifications.

This role focuses on delivering robust CRM configurations and end-user enablement in a fast-paced environment.

Responsibilities

• Analyze business requirements and translate them into functional solutions using Dynamics 365 CRM.
• Configure and customize Dynamics 365 CRM modules such as Sales, Customer Service, and Marketing.
• Conduct system testing, end-user training, and post-implementation support.
• Collaborate with technical teams for integrations and custom development.
• Document business processes and create functional specifications.

Job description

Key Responsibilities:

• Analyze business requirements and translate them into functional solutions using Dynamics 365 CRM.
• Configure and customize Dynamics 365 CRM modules such as Sales, Customer Service, and Marketing.
• Conduct system testing, end-user training, and post-implementation support.
• Collaborate with technical teams for integrations and custom development.
• Document business processes and create functional specifications.