CRM Solution Consultant — No‑Code & Client Delivery

Keen360,-Inc.; King of Prussia (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

Keen360 is a software and consulting company specializing in CRM, workflow automation, and industry solutions powered by the Creatio no-code and AI-native platform. We seek an experienced CRM Business Analyst who can translate business needs into practical CRM designs and guide deployment.

This role spans business analysis, solution design, no-code configuration, and project delivery, with involvement through QA, training, and rollout.

Qualifications

• Meaningful CRM experience and knowledge of CRM-enabled processes.
• Direct interaction with end users and business stakeholders.
• Ability to translate requirements into design and specifications for configuration teams.

Responsibilities

• Lead discovery sessions with client business and technology stakeholders.
• Document processes, requirements, pain points, and desired outcomes.
• Translate requirements into practical CRM solution designs and blueprints.
• Lead client training, QA, and deployment activities.

Skills

CRM domain knowledge

Business analysis

Client engagement

No-code / low-code

Creatio basics

Tools

Creatio

CRM platforms

Job description

Keen360 is a software and consulting company specializing in CRM, workflow automation, and industry solutions powered by the Creatio no-code and AI-native platform. We seek an experienced CRM Business Analyst who can translate business needs into practical CRM designs and guide deployment.

This role spans business analysis, solution design, no-code configuration, and project delivery, with involvement through QA, training, and rollout.